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I have been using BarkBox for over a year now. And even as I write this and was speaking aloud my dog sat straight up and looked at me when he heard the words BarkBox! It has become a phrase in my house to get the pups to come or do as I say by simply saying those two wonderful words BARKBOX! I have two dachshunds that absolutely love their toys every month, and have even learned when each month to start expecting them and literally watching out the window! But my babies aren't the only ones in love with this company... Over the past year I have found the BarkBox employees to be by far the most kind caring and helpful of any company I have ever dealt with. I have never done one of these reviews before but I created an account for just this company. Greatness like this should be acknowledged!
Funny, I just canceled Barkbox. I repeatedly asked them to upgrade me to the heavy chewers box. The toys sent were WAY undersized for my dog and were destroyed in minutes, a few I would have actually considered choke hazards for my 90 lb Rhodesian Ridgeback (the stuffed raindrops in the ‘cloud’ toy a couple months ago). I’m trying Dapper Dog since they have an EASY to find option for Extra Large dogs and it’s easy to specify a heavy chewer right from the get go.
The plans available for you start from as low as $20 monthly. The best part is that the goodies you will receive every month are valued at over $40! All the boxes cost the same amount, no matter what the size of your loved one. Other than the monthly plan, there are six-month and annual plans, which you can cancel from at any time. Note that you get free Barkbox shipping for all Barkbox plans anywhere in the United States and Canada. For new customers, your first box gets shipped out between 2-8 business days. Then as a regular Barkbox subscriber your boxes will be shipped out on the 15th of every month.
Oh the themes are really cute with BarkBox, but with over a year of BarkBox deliveries, I think that not one was delivered at a consistent time. I would get notice that my account was billed (so I paid for the toys) and sometimes, three or four weeks later, I'd wonder where the box was. We contacted Barkbox several times, and while the emails were cute, they made promises they never kept. Oh my gosh, the number of times I received an email saying that they knew they had messed up so they were upgrading us to faster delivery! Is one month from the date they take my money faster delivery?
The BarkBox Dog Parent Survey was conducted by Kelton Global, a leading global insights research firm, between October 28th and November 4th, 2016 among 1,006 nationally representative Americans with dogs ages 18 and over, using an e-mail invitation and an online survey. Quotas are set to ensure a reliable representation of the U.S. population 18 and over.