I ordered my first box a month ago. They refunded me and promised 4 free boxes....however....I have been told they moved their warehouse and things didn't go well. Then they said my box was built and ready to go...but it hasn't. The cute stuff they say only makes me angrier. I am not a child and it is unacceptable to not provide results. I am out to find another service for my dog...cause this one stinks
Oh the themes are really cute with BarkBox, but with over a year of BarkBox deliveries, I think that not one was delivered at a consistent time. I would get notice that my account was billed (so I paid for the toys) and sometimes, three or four weeks later, I'd wonder where the box was. We contacted Barkbox several times, and while the emails were cute, they made promises they never kept. Oh my gosh, the number of times I received an email saying that they knew they had messed up so they were upgrading us to faster delivery! Is one month from the date they take my money faster delivery?
We received 3 months as a gift. However since our pup has food allergies I contacted Bark Box to change the food and snacks provided. Response time is horrible. I had to email several times… When they did reply they confirmed that they would put us on their list of dogs with special dietary restrictions. But the boxes never changed. — Gerry B., Influenster.com, 6/12/2015

Nothing beats a game of fetch, and a good ball should be in every dog's toy box. From our wide variety of styles, sizes, colors, textures, even sounds, you are sure to find the perfect ball for your game! For something less ordinary, you can also choose between different styles of latex, rubber, and vinyl dog toys, in shapes like bones, fire hoses, hydrants, and animals.
Subscriptions seem to be on autorenew. Right now, I pay for a year at a time. I can't remember if there is an option to pay for a month at a time or not. I am thinking not. Subscribers set up an account and from there, you can cancel if you desire. That option appears to be easy to figure out and not hidden like some autoship companies. The one thing I did not like is not getting a notification of when it was time for my yearly subscription rate being charged to my credit card. It's possible there was an e-mail but if there was, I didn't see it. I realize it is my responsibility to keep track of that. I do not know if it is possible to cancel mid-subscription if, heaven forbid, something would happen to my dog. I have to think it's possible as getting a new BarkBox could be painful shortly after losing a pet.
Thanks so much for your review and for making us aware. We are so very sorry to hear that the treats didn't work out. Our main priority is for your pup to be happy and healthy. So we are so sorry that wasn't the case with those. We are more than happy to look more into this for you and we hope to get an update on how your pup is doing! We would also love more info on these treats if you still have them! Please email us directly at Lindz@barkbox.com so we can make sure your pup is okay and to get more info on the treats!
If you’re raising your puppy in a city or urban area, this might be the perfect solution for a small outdoor space that lacks foliage like a patio or a balcony. Since the product is an actual living plant, the root bed is able to break down odors and the entire thing is compostable at the end of the month. It almost seems too good to be true for only $24 a month!
Hey there Diana and pack! Thanks so much for the kind words and for the great review. We are so happy to hear that you and the pups are getting so much joy out of the monthly boxes! Barkbox day is the best day monthly! Then in the meantime if you guys need anything else going forward please don't hesitate to let us know. We are always happy to help at any time.
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What you get: With LootPets, you’ll get fun dog toys and delicious treats (valued over $50) delivered to your door every month. But there’s a twist – each item in your box is themed based off of popular movies like Lord of the Rings, Star Wars, Marvel movies, and other fun and geeky things! And don’t worry, there’s a Loot Crate for geeky humans too.
Here’s a breakdown of what to expect: -Love your dog but don’t need a BIG box of stuff every month? This is for you!Treat your pup for $9.99/mo delivered! -Receive at LEAST 1 bag of treats (all made in USA or Canada) and one toy – The retail value is always worth more than $10 AND we ship it free! No dealing with traffic going to the store and no more paying insane pet store pricing! -Access to secret deals and add-ons! Most important? Have something special for your pup every month like clockwork! -Shipping schedule: All boxes ship between the 20th and 25th of the month. No hassle cancellations, but you won’t want to. Your dog will be too excited each month
I wanted to do something special for my chihuahua pug mix and I decided to sign up for Barkbox. I chose to go with the yearly subscription as it was the cheapest of the group per monthly payments. They offer boxes for different size groups, Small, Medium and Large as well as other types of boxes to fit what your pup needs - regular, super chewers, etc. I started off with just the regular box and when it came in the mail, she wasn't sure what it was yet but was excited. She received two toys, two treat bags and something else - which she all loved. My dog is a chewer so of course she had tore apart one of the toys and I simply contacted someone at Barkbox and asked if they could switch me to an option more suitable for her chew destroying needs and they were more than happy too. 
Funny, I just canceled Barkbox. I repeatedly asked them to upgrade me to the heavy chewers box. The toys sent were WAY undersized for my dog and were destroyed in minutes, a few I would have actually considered choke hazards for my 90 lb Rhodesian Ridgeback (the stuffed raindrops in the ‘cloud’ toy a couple months ago). I’m trying Dapper Dog since they have an EASY to find option for Extra Large dogs and it’s easy to specify a heavy chewer right from the get go.
I'm brand new to Bark Box and I ordered my very 1st BB for my dog on August 1st. Here it is now August 9th and no box. When I chatted with a rep I was told that the boxes are delayed due to a change in location and I would be receiving an email w/a tracking # "soon". Still no email, no tracking #. Such a disappointment from what seems to be a solid company that cares about our dogs. I will be canceling my subscription after I receive this box. If I don't receive it by next week I'll be requesting a full refund. I'm only giving 1 star because they do donate to pet shelters.
5% Auto Ship - Sign up for Auto Ship and have products conveniently delivered to you at the frequency you choose! Save 5% on your initial order and 5% on recurring orders. Plus enjoy free shipping on orders over $49. Discounts will automatically apply at checkout once the customer has enrolled. Maximum value $150. Offer not valid on gift cards, gift certificates, previous purchases, or charitable donations and may not be valid on all merchandise. Offer may not be combined with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart.
My C/S rep was nice and answered my question, but I was not happy with the answer. When we started, referred friends got a free box and we received a free box. That has changed and we were not notified. I referred a friend and they did not get a free box so they did not sign up. It made me look foolish. If I would have known I would have referred them, but not told them they would get a free first box.
PawPack makes it effortless for you to bond with your pet while promoting a healthy and sustainable lifestyle. PawPack offer a curated subscription service that provides you and your cat or dog with a box of surprise products each month that will always be all-natural and grain free. PawPack strives to save the lives of shelter pets, and just by being a PawPacker, you will be doing just that. PawPack has a commitment to finding every pet a home shines through everything they do. 10% of proceeds go directly to supporting rescue causes. PawPack is committed to only sourcing grain-free, all-natural products and do not sell edibles made in China. And they offer a 100% allergy guarantee; so if your furry friend is allergic to any ingredients in the products, simply email them to have a new treat shipped to you. PawPack's team of pet experts upholds rigorous standards, and always strives whenever possible to ensure the products are organic, eco-friendly and free of byproducts.
KONG’s exclusive, super-bouncy natural rubber compound is absolutely irresistible to most dogs. We carry a wide selection of the finest KONG toys, from the KONG Original with Stuff'n Paste to tossable, tuggable Wubbas, to provide any dog with the safest, most satisfying chewing and playing experiences. In addition to KONGs, we have other tough toys made specifically for aggressive chewers. Constructed of ultra-durable, near-indestructible materials, these toys are built to last more than a few seconds.
Some days Sutton (Chihuahua mix, 8 pounds, 1 year) has so much puppy energy left over from dog-park play that she just runs around the apartment, digs out all of her toys from the toy bin, and squeaks anything she can find for hours on end. I may be the worst pet parent ever, but all that squeaking can get annoying. So I was happy to discover Hear Doggy ultrasonic squeaker toys, because they use squeakers tuned to an ultrasonic frequency between 24 and 28 KHz that’s silent to people but still makes a fun noise for dogs. To people it sounds like the squeaker died and there’s just a little trapped air being pushed out, but apparently to a dog it still sounds like their favorite toy. Sutton gets just as excited when squeaking this thing as she does her traditional squeakers—fun times for her and a lifesaver for my ears.
While the Nashville BarkPark is initially only a pop-up venture for now, BarkBox has ambitions to open more locations nationwide in the future. BarkPark also serves as an experimental retail channel for Bark. It follows the brand’s launch in more than 1,800 Target stores nationwide last August, followed up by Urban Outfitters earlier this month. Bark plans to announce more retail partners soon.
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