I ordered my first box a month ago. They refunded me and promised 4 free boxes....however....I have been told they moved their warehouse and things didn't go well. Then they said my box was built and ready to go...but it hasn't. The cute stuff they say only makes me angrier. I am not a child and it is unacceptable to not provide results. I am out to find another service for my dog...cause this one stinks
I read about this strange mammal-cephalopod hybrid toy during Fugly Week and immediately bought it to see if Reggie would also take to it like crazy. He did. The combination of plush animal head, ball-shaped body (with wake-the-dead squeaker inside) and dangly, flappy limbs is dog magic, and when he’s not flinging his foxtopus (and buntopus) about he’s using it as a pillow.

I have a small Chinese Crested Chihuahua and he loves the treats, although the toys are not made sturdy enough. The biggest issue I have is I canceled in advance and they still charged my account! I want a full refund or next stop will be the BBB. If I receive any further boxes they will be returned. The meaning of a canceled subscription is no further payments will be made. Make this right and refund my money please!
Moxie still has all the toys I got her when I brought her home.  While she likes to carry them around, she doesn’t get destructive with them, so they last.  Getting new toys every month would just be overkill!  I’m envisioning piles and piles of toys.  I don’t really see any other Barkbox reviews pointing this out, so I don’t think it is overkill if your dog tends to tear up the toys eventually.
Hey there Alexis and Zander! Thanks for your rating and welcome to the pack! We are so very sorry to hear that your checkout process with us was a little rocky! We recently changed out checkout process which would be why you ran into some trouble. We are so happy to hear that you got it all taken care of though! Then since your first box is not the super chewer box if Zander happens to rip through something let us know. We are always more than happy to send out another item on us that might work better! Just email us directly at lindz@barkbox.com! Then we can't wait to hear all about how that super chewer box works out for you guys! We love hearing that the first box was such a hit! If you or Zander need anything else please just let us know. We are always more than happy to help at any time.
Reviews by Stop That Dog and Tough Toy Pros speak to the toy's durability as well as its ability to clean your dog's teeth during play. In our own testing, the Mammoth Flossy Chews Cotton Blend 3-Knot Rope Tug stood up to everything our test dog threw at it. The cotton blend materials were durable against some rough tugging, and the three knots provided hand holds for a strong grip. Our test dog couldn't get enough of this rope toy.
One of the many things we love about Barkbox? The company devotes itself to helping at-risk pets through a generous philanthropic program using some of their sales proceeds. We can’t help but share this inspirational video that demonstrates the heart behind Barkbox. See what they did to celebrate one dog’s incredible journey back from a life of terrible abuse.
“Bling has always been our little princess. Barkbox has just made her more royal. It is so amazing to know that someone out there cares for your dog as they take pains to give an apt theme and customize it. We’ve always taken care to feed her high quality products and Barkbox offers much more than satisfaction in this area. They even send hygiene products occasionally which we sometimes re order from the Barkshop.”
Hey Barbara, Thor and Brinley! Thanks for being pups in the pack! We are so happy to hear that Barkbox day is the best day of the month for you guys and that the treats are working perfect for training classes! Thor sounds like quiet the giving pup with all of that sharing. If you need anything going forward please don't hesitate to let us know. We are always happy to help!
Claire dislikes: Tbh, I was mildly exasperated by this box. They sent three of the same kind of toy, which was so disappointing because for the same gagging/choking hazard reasons I couldn't give Ruggie the lion toy from the BarkBox, I couldn't give these "iBalls" to her either. The antler I received was so, so small, and while I know Ruggie's a tiny beeb, she still goes to town on her chew toys and was worried she'd swallow it accidentally or something.
The company was launched in 2011, and after merely two years of being in business, it realizes over one million dollars in revenues every month. That’s a huge testimony of success and a sign of their quality services delivery.  In our Barkbox reviews, we will explain the features and services offered by backbox and why backbox is the best currently available dog subscription service.

Pamper your pup with our dog subscription boxes! Our curated list of our best monthly dog subscription boxes is a great place to start. Shopping for someone else's fur-baby? Our gift ideas for pet lovers includes natural treats, healthy dog food, toys, collars, and so much more. Plus, many of the dog subscription boxes give back to charities that support shelters and homeless pets! Treating any dob like a best friend doesn’t get any more pawsome than with a dog box that gives back!
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Dog toys are at the heart of most bonding moments between pet and parent. That’s because dogs of all ages thrive on regular exercise and interaction to keep them happy and healthy. Toys for dogs are key to helping your furry family member stay occupied, stimulated and content, as well as a great way for pet parents to interact with their pets in a fun, positive way. An entertaining and durable dog toy will effectively keep your dog busy and make them less likely to get bored and take out their energy on off-limit items like shoes, important documents, and more.
Consumer products know that until you enter your card details, you haven't made the decision. There will be a drop-off at that point. So this allows them to capture you in their system even if you don't complete the purchase. If you sign up after this, great. If you don't, then expect nurturing emails over the next few weeks until you come back and get the box for your dog.
Facebook in January prioritized user posts over brand and publisher content, leading to increased competition for ad inventory in the feed and causing CPMs to shoot up 122 percent year over year, according to AdStage data reported by Recode. Bark, the company behind BarkBox, is still using pet influencers with organic posts on social media. But it sees traditional media, especially TV, as a better deal than Facebook and a way to expose the company to a wider audience.

- Exclusions: Hill's Pet Nutrition food and treats (Hill's Prescription Diet, Hill's Science Diet, Hill's Ideal Balance and Hill's Bioactive Recipe); Petsafe Brands (PetSafe, SportDOG, ScoopFree, Pup-Pee Solutions, Piddle Place, Radio Systems, Gentle Leader, Premier Pet, Solvit' and Simpsons Adventure); PetcoOne and WholeHearted Memberships, Repeat Delivery orders and subscriptions; out-of-stock items, prior purchases, Donations, Petco Gift Cards and eGift Cards and applicable taxes. Additional exclusions may apply and will be noted on the Product Detail page and/or Shopping Cart.

D.T. Systems Davis™ Veterinary Products Dechra Dermagic Dermazoo Dermoscent Dexas International Popware Dingo Brand Diggin Your Dog™ Dog Bark Dog Diggin Designs DOG for DOG™ Dog Gone Smart Pet Products Dogs Love Kale™ Dog Rocks® Doggie Bungee Doggie Nation Doggles Dogswell Dogtra Double K Dr. Elsey's Precious Cat Products Dr. GoodPet™ Dr. Harvey's Dr. Rose's Remedies Dr Tim's Aquatics DuraScoop by DurAnimals Durvet
Seriously? I just spoke to someone at Bark Box today about a late delivery for Scout Finch’s box. They not only are making sure the box ships on time now, they’re sending the next box free AND including an extra toy. I was so impressed with their customer service and their determination to make things right that I signed up for a 2nd box each month for my grandson’s dog, Gatsby. We are now loyal Bark Box customers.
I’ve had Bark Box for several months now. I purchased the “extra toy option” and with that we still only receive 3 toys every month and 2-3 treat. It’s not 4-6 toys. Wish it was. My dog is under 20 lbs. not sure if that would make a difference. I love their monthly themes! A surprise for me as well as I look forward to seeing what it is for the month.
We did recently switch warehouses in July and in doing so it caused a hiccup in our system with some boxes. So some of our boxes were a little bit delayed. We are more than happy to make sure that you get that July box and check into the tracking more for you and turn this around. Then going forward I want to ensure you and your pack that you shouldn't have any further trouble with boxes. That was just due to our warehouse move for the month of July. Then your box for this month should be there in no time at all. Our official shipping date monthly is on the 15th! We would love to double check this for you and give you more specifics. Please just email us directly at Lindz@barkbox.com and we can look into this for you and get your July box all taken care of.
Baby Dan® Bach® Bags on Board Ballistic Dog Banixx™ Barkworthies Bausch + Lomb Bayer B-Air Beefeaters Bell Rock Growers Inc. Bench & Field Holistic Natural Benebone Bergan Pet Products Best Friend Mobility Big Creek Foods Bimeda® BIO-GROOM Bio-Nutrition Laboratories BioBubble™ BiologicVet Biomedical Research Laboratories™ Bionaire Bionic BioSilk for Dogs BiOrb Products BIXBI Bonnie & Clyde Bluestem Blue Buffalo Pet Food & Treats Bramton Products Bravo Breathalyser PLUS by ImRex Burt's Bees Brush Buddy by Rough & Tumble LLC

At their core, Surprise My Pet are dog lovers. Their goal is to provide you with a good quality box of carefully handpicked products every time. With their monthly box, you and your furry friend can enjoy an amazing experience. Each box includes tasty treats, fun toys, bones, and all-natural treats. They find the funnest and healthiest items that will have your dog's tale wagging all night long.
I ended up canceling my subscription. I was guaranteed replacement toys for my pup, a free toy for his birthday month and July’s Barkbox, and somehow they lost all three packages. They assured they would replace them, then canceled them without telling me. I only found out because I asked two weeks after the last conversation. There are so many options out there, shop around and stick within your country!

Safe Paw Salix Sam's Yams Savory Prime Products ScoopFree Sea Pet SearchDogs USA Sergeant PetCare Products Simple Solution Skout's Honor Smart Pet Love Smokehouse Smart Cookie Snack 21 by Pacific 21 Mercantile Ltd. Snuggle Safe Products Sogeval Products Solvit Products Sojourner Farms Solid Gold Spizzle Treats SPOT / Ethical Products Spot Farms™ Spunk Pup by American Dog Toys INC. Star Horse StarMark: Triple Crown Stella & Chewy's Sticky Sheets Stone Manufacturing Stratford Products Suitical International B.V. Sun Chlorella® USA SuperPet Superior Farms Pet Provisions Supreme Pet Foods Sweetwater Nutrition® SwiPets Synergy Labs®
As a direct result of that feedback, BarkBox has implemented a new shipping upgrade program, which gives at-risk customers special incentives to put them back in the green. For every poor rating or dissatisfied review they receive, the BarkBox Happy Team reaches out directly to see how they can improve future deliveries for the customer. “Now it’s within our power to do something when customers are dissatisfied, whereas before we were essentially in the dark,” Snowden says. “It’s another touchpoint with our customers that we didn’t have before.”
It’s listed in my comparison post and it’s a good box. It didn’t make it to my top 3 though. It’s been around a long time and not changed much since the beginning. That is a good thing because most other boxes have come and gone. It also means that more modern offerings have come out that offer more like customization/personalization and more donations to charity though. Each of them on my top three have a little something special and/or their products and treats were just a bit better than the rest.
I was hesitant at first about giving BarkBox a try. There are some pretty negative reviews out there, but I really believe you should experience things yourself and take people's opinions with a grain of salt. I subscribed to BarkBox on 9/16. I used a promo code to get my first box of $10.50. The box shipped incredibly fast! Things typically take longer than expected to get to me in Hawaii but I got my first box on 9/21. The theme is adorable, and the toys are fun. One of my dogs is more rough with toys, so we'll see how well they hold up, ha. I'm more excited about the high-quality treats! I usually spend more than $20 a month on my dogs, so this is a great deal for us.

We received 3 months as a gift. However since our pup has food allergies I contacted Bark Box to change the food and snacks provided. Response time is horrible. I had to email several times… When they did reply they confirmed that they would put us on their list of dogs with special dietary restrictions. But the boxes never changed. — Gerry B., Influenster.com, 6/12/2015


I've always wanted to try a subscription for my pups but I'm a bit ashamed that this was my first experience. BarkBox was good but had major hits and misses. I have giant, playful, strong dogs and though this was indicated, I don't feel as though any size consideration is evaluated when selecting toys for the boxes. I do like that they always came with two toys because it meant each dog had 15 minutes of play time before I had to wrestle their jaws open to dig out the stuffing and bits of squeakers they were about to ingest. The treats have been great! They especially loved the apple cider treats that started to ferment when left in a cookie jar and made all their other treats reek of beer. As a consumer that willingly signed up for the box and entered my debit card information freely, I should have read more in-depth. I did not know that when you terminate your subscription that you will continue to be charged until you reach the year mark of signing up. For me it meant 9 more months of money that was to be taken out of my account had I not caught it. I like true month to month boxes where a cancellation is immediate and I wish they had made their rather off-kilter ways of charging and processing more visible. I can think of some major changes that they could make but ultimately some of the blame rests on me for not reading better. I know my pups will be sad as they've grown accustomed to their box but I can buy more durable and healthy big dog treats for just a little more money and I know it would be more worth it.
Used to review dog boxes, paied for them so I could say what I wanted. The DapperDog I was so excited to order,however subpar for the price when I recieved it. Both my dogs either the toy fell apart, the list goes on. It’s a more expensive box that I found did not match what was in the box. I like to change up every year, this box half I could not use. I am honestly shocked they have are still around. Just my 2 cents.
Hey Blanca and pack! Thanks so much for your kind words and great review! We are so happy to hear that you guys are loving the monthly boxes! We know that every pup is different so we try out best to cater to your pups needs wether it be with more durability or allergy options! Then in the meantime if there is anything that we might be able to help with please don't hesitate to let us know. We are always happy to help at any time.
When I'd initiate a chat on their website, or send an email, I was offered replacement items, then would receive an email two weeks later telling me the replacements were out of stock. Lately, every email has been talking about their new distribution center, but there has been a glitch and so things are delayed. The new distribution center was supposedly going to make things more reliable - uh, not true.
Doing right by the customer is of the utmost importance to the BarkBox team—even a minor communication slip-up can permanently damage a relationship. Because of this, BarkBox has invested heavily in their customer service team—the “Happy Team”, as they call it—to proactively manage issues and keep every customer satisfied, even when logistical hiccups arise.
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