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Well, the package didn't come Tuesday either, so again I messaged and was then given an email similar to the last one apologizing and saying the package would be there in a few days because it'd been shipped. It's not Thursday, and although I've written them on their "live chat" three times today, they have ignored all my messages. I wrote them on another number just asking them if this was BarkBox and I got a response, within twenty minutes they responded. When I told the person that I had been trying to reach them on my other account with no answer I haven't received a reply since.
Playtime is also a great opportunity for puppy teaching moments. You can train your dog through play, and with dog toys. Chewy carries the best dog toys from top dog toy makers like USA Bones & Chews, Nylabone, and KONG. There are dog balls and dog fetch toys, dog chew toys, plush dog toys, interactive dog toys, dog puzzles and rope and tug dog toys for your pup to play with. KONG dog toys are durable and made to last. If your canine’s a rascal with a strong jaw, KONG toys can be the perfect alternative to your designer furniture. KONG tough dog toys include balls of all shapes and sizes, and even cuddly plush toys. Plush dog toys are great for canine’s seeking comfort as they can ease some pup anxiety. Interactive dog toys help stimulate your pup’s mind, which is the key to a fulfilling life. If your pup loves to chew on your prized possessions, dog chew toys can come to the rescue. Chew toys can keep your pup busy for hours, and away from your closet. Playtime with your pup is a priceless experience pet parents cherish. Make the most of pup play with dog toys from Chewy.
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We recently underwent a very large warehouse move for the month of July. In doing so we had a few hiccups with some of our boxes. Then also there was limited inventory in our new warehouse. Which would be why that replacement order was canceled. I can totally understand your frustration with the back and fourth and the confusion. So we would love to make this right for you and turn this experience around in the best way that we can. Please email us directly at Lindz@barkbox.com and we would love to help!
Hey Dustie and pack! We are so happy to hear that you guys are loving every single toy and treat that comes in your boxes! That is our main goal when sending out those boxes monthly! Also we hope that you guys have put those recipes to good use. Additionally if you guys need more durability at any time we are happy to help out. Please just email us at Lindz@barkbox.com!
"For a limited time, buy this sample box for $11.99 and receive an equivalent credit for select products shipped and sold from Amazon.com. Each box contains 6 or more samples from participating brands. A week after your product ships, you will receive an email with instructions about how to use your credit. Limit one box per customer. Sample box is available for Prime members only. Offer available for a limited time. Samples may vary based on availability."
I get my barkbox the same time my mom gets hers. We live at the same house. She got hers but mine never came. I checked tracking and on their website says no tracking available. I do have an e-mail from scout with a Fedex tracking number. It's been sitting in Troutdale Oregon for 4 days now. Has not even departed. they keep updating the box but to only say its still in Troutdale Oregon still. I am located in Washington. This is ridiculous. My mom got her barkbox for her dog but my poor dog still hasn't gotten his.
I was so excited to love BarkBox. First box, first toy, my pup pops the seam in less then 5 minutes (tug o' war with another dog). I request a replacement and was told "Not to worry, I am going to go ahead and send you out that replacement! I went ahead and marked you down for our more durable plush option at no extra cost, since you said she loves her plush toys. I know you said you wanted to test out a puzzle toy so I am going to go ahead and send you one right now:) Please tell Tonks it should arrive within 3-5 business days!"
Last month it took way longer than normal to get our barbox. I didn’t complain about it or anything. It happens. I got an email from barkbox today that said because my last shipment took so long to get to me, they upgraded me to 2 day shipping for the remainder of my membership. I have been completely satisfied with every box we have gotten and am just so impressed with the customer service. Thank you!
Hey Barbara, Thor and Brinley! Thanks for being pups in the pack! We are so happy to hear that Barkbox day is the best day of the month for you guys and that the treats are working perfect for training classes! Thor sounds like quiet the giving pup with all of that sharing. If you need anything going forward please don't hesitate to let us know. We are always happy to help!
I ordered Barkbox when they were having their $5 promotion. When we got the box, my dogs liked the treats, but destroyed the toys in less than an hour. For $5, I wasn't complaining. Before I could cancel (only days after I received my first box) they charged my card $25. I called and expressed how unhappy I was with the box, and I no longer wanted to receive them. They would not refund my money. I just got my second box that I paid for weeks ago, and it's the same deal. They like the treats, but I can go buy better toys from Walmart for less. I was told it would be cancelled after this box, and I really hope that's the case. It's not worth $25...
What you get: If your dog is notorious for being a power chewer then this box is for you. In every box, you’ll get toys and treats that are specially tailored to dogs who chew A LOT. Plus they have a killer guarantee which states that if your dog destroys any toy that they ship within 14 days, you’ll get a rougher and tougher toy sent straight to your door at no extra charge.
Membership at BarkPark encompasses one dog and up to two humans. (Bark suggests “each dog to come with his/her two favorite humans, so bring a friend, a coworker, or a hot date.”) Memberships will go on sale in mid-August, and pricing is tiered at daily ($19), monthly ($48), and season passes ($78). Discounts are available for multi-dog homes and local Nashville businesses. Events held at the park, like the comedy show and yoga meetups, are free to attend for all members.
Are your dogs bored? Are finding it difficult to keep up with all you require to make your dog happier each month? BarkBox comes to your assistance and lifts your pooch out of boredom. With a Barkbox subscription, you give your doggy companion a surprise treats every month. You can expect excitement, happiness, and fulfillment from your pup with new toys, healthy treats, and collections of different grooming products every month.
Loot Pets by Loot Crate is a super unique box filled with the perfect goodies for your nerdy pup. The monthly mystery crate is filled with fun apparel, toys, accessories, tasty treats and exclusive gear from popular franchises like Star Wars, Marvel, and more! For $15 a month, you can celebrate your favorite guilty pleasures with your pup. Can you say canine cosplay?!
"RescueBox is a monthly subscription of toys, treats, chews and more, that will make your pet fall head over paws in love with you! From treat lovers, to strong chewers, we hand-pick each box with your pet in mind. We put a great deal of thought into the making of each box and only use the highest quality products! We work with our charitable partners who are on the ground tirelessly helping animals that need your help the most." RescueBox offers Dog sizes: Small, Medium and Large and a Cat box.
Today I again reached out to BarkBox to ask where the box was. I was told the shipment had been lost. When I asked where the other two boxes were there was no answer. I was also told that they could not find record of my payment for the original box and could not process a refund. When I asked when I was going to be notified that they had lost my shipment I was told that they do not always do that.