Earlier this year, Bark & Co (the company behind BarkBox and BarkShop started using Zendesk Message to manage their conversations from Facebook Messenger. BarkBox’s average response times decreased dramatically—from 60 minutes to 4 minutes—even as the number of conversations doubled. Today, the company is extending their support offering to Twitter Direct Messages to reach an even bigger audience with a unique and compelling experience.

Since your dog is pretty much going to always love what you give them, ultimately choosing a dog subscription box is all about what ***you*** want. If you're someone who loves a theme and wants treats and toys at an affordable price, BarkBox is for you. If you want a mix of treats, toys, and wearables for your pup, then The Dapper Dog is a pretty solid bet. If you're someone who loves customization for a great deal, then PupJoy could be up your alley.


Emmy likes: The collegiate-themed box, including a frat bro and bona fide Bark University "acceptance letter," was *adorable*. (Or should I say...adogable? No, I shouldn't. I'm sorry.) Tico doesn't discriminate when it comes to treats (we're talking about a dog who ate a slimy days-old banana lying in the dirt the other day), and he loved them all equally — but it's great that you can customize the box to accommodate any allergies your pup has. Oh, and you can join its "extra toy club" and receive an additional toy in your box for an extra $9. Starting at $21/month, Barkbox is also the most affordable subscription we tried.
That's not all! Pet Mountain also offers water dog toys, interactive dog toys, treat dispensing dog toys to make mealtime more enjoyable, squeaky dog toys for enhanced play, ropes Shop tugs for dogs, plush dog toys, laser dog toys, heavy duty dog chews for the dog who blows through every toy, and much, much more! With discounted prices of up to 70% off and our low-price guarantee, Pet Mountain is your top online supplier for all dog toy products!
When I first signed up for BarkBox, I was an excited first-time puppy owner. I loved my dog and I wanted to give him the best of the best, and BarkBox was an excellent way to do that. I love knowing that I'm giving my dog top quality treats, and I never have to worry about running out because I get two bags each month. Being a first time dog owner, I also didn't realize how valuable the auto ship toys would be! While my dog doesn't usually tear through toys, he will rip holes in them to get squeakers out or chew a hole in them. I never have to worry about replacing toys because I know he'll be getting another BarkBox soon.

I ordered BarkBox because l saw the commercial and thought it'd be great for my dog. When l placed my first order, l was told l would receive the package between July 18-July 22. The package didn't come so l contacted them Sunday night. I was then told by email because when you call the number, the representatives are always away, that they were sorry and l would receive the package no later than Tuesday, July 24.
I love coming home and seeing the BarkBox on my porch. My dog, Duke, also loves it when he sees me bring it inside. It's the highlight of the month for Duke. He'll stare at it, because he knows what it is, even though he can't open it. He loves all the toys, and all the treats that he receives. I have not received a treat bag yet that he wouldn't eat. And the customer service is the best on the planet. I'm very happy with being a BarkBox customer!
I thought I'd try BarkBox since they had a Black Friday Special for $5.00. I signed up and received the box fairly quickly, and not even 2 weeks later a $20 charge came out of my account. Wait, what? This is a monthly subscription, not every week and a half subscription! I went to cancel and you can cancel but only after your year subscription is up.
I would be interested in a comparison between the companies that donate to shelters/rescues about the cost compared to donation rate. That has a big impact on my decision of which company to use. Currently we subscribe to Rescue Box. My border collie/aussie/whoknowswhat mix destroys most of the toys in minutes, but she has such fun doing it we don’t mind. We just make sure we are watching so she doesn’t swallow anything she shouldn’t. I have 7 dogs and they all find something they want in the Rescue Box. It’s a great day when a box arrives each month no matter what.
Hi there Onyx! We’re so sorry to hear if you had anything less than an exceptional experience with us! Our shipping partners guarantee delivery within 8 business days from shipment. If the box isn’t in-paws within that time-frame, we do everything we can to make it right for you and your pack. Whether that means adding a month onto your subscription to make the next month’s box free or reshipping a box (when quantities allow), we’re always trying to keep your pup’s tail wagging! We’re totally committed to keeping our pupstomers happy, so please reach out to Lindz@BarkBox.com so we can make this right for you and your pack!

KONG’s exclusive, super-bouncy natural rubber compound is absolutely irresistible to most dogs. We carry a wide selection of the finest KONG toys, from the KONG Original with Stuff'n Paste to tossable, tuggable Wubbas, to provide any dog with the safest, most satisfying chewing and playing experiences. In addition to KONGs, we have other tough toys made specifically for aggressive chewers. Constructed of ultra-durable, near-indestructible materials, these toys are built to last more than a few seconds.
What you get: With PupJoy, you’ll get a curated box of premium, artisan dog goodies delivered straight to your door. All you need to do is personalize your plan based on your dog plan, choose a box type (treats, toys, or both), specify your treat or toy preferences, choose your dog size, and then select a frequency. This is by far the most specific and detailed monthly dog subscription box out there.

I am the owner/operator of a Doggy DayCamp (daycare for dogs), and I was searching for unusual, but fun toys for two DayCampers having their one-year Birthday. I could have ordered the same toys via Amazon Prime but I decided that I wanted to see what BarkBox was all about. Huge mistake. They are the worst. They took my money and never shipped birthday gifts.
But as much as this is a place for dogs, it is clearly also meant to be a space for their human companions to enjoy well, tapping into the documented trend among consumers looking to spend more on experiences—especially those that photograph for Instagram well—these days. The park will be putting on a number of events, at least twice weekly, including “Downward Dog Yoga” and “Okto-Bark-Fest.” The park will also host some of Bark’s existing programming already held routinely in other cities, such as the Open Bark Night comedy show.
Made from phthalate-free vinyl, the Wobble Wag Giggle Ball is durable for both indoor and outdoor use, and it will stand up against all but the most aggressive chewers. This toy doesn't need batteries, and there is no setup required — all it takes is a simple nudge for the ball to start moving and mimicking the joyful sound of laughter that will keep your dog excited and engaged for hours.
Loot Pets by Loot Crate is a super unique box filled with the perfect goodies for your nerdy pup. The monthly mystery crate is filled with fun apparel, toys, accessories, tasty treats and exclusive gear from popular franchises like Star Wars, Marvel, and more! For $15 a month, you can celebrate your favorite guilty pleasures with your pup. Can you say canine cosplay?!

What you get: With PupJoy, you’ll get a curated box of premium, artisan dog goodies delivered straight to your door. All you need to do is personalize your plan based on your dog plan, choose a box type (treats, toys, or both), specify your treat or toy preferences, choose your dog size, and then select a frequency. This is by far the most specific and detailed monthly dog subscription box out there.
Me and Winne love bark box!!!!!! They have the most amazing customer service that I've ever dealt with. We had an incident were Winnie's barkbox got thrown over the fence and she shredded it and destroyed the whole box and treats. I contacted bark box and they sent us a new box without question. They were very personal and recommended I watch Winnie to make sure she didn't get sick from consuming all those treats and possibly shreds of the packaging. I've also contact them before this telling them that Winnie destroys every toy she received and they upgraded my account to extra durable toys with no up charge. She still shreds all the plush toys she gets but some of the other toys that aren't cloth she hasn't put a scratch on. In my box every month I receive 2-3 toys, 2 bags of treats, and some type of chewing treat like a bone. I also love bark box because all the products and treats in it are good for your dog. If you read the ingredients on the back there isn't any outrageous names that you don't know the meaning to.  All the treats are so healthy. Literally one of the treat packages I got was dried sheep lungs and that was the only ingredient on the package. BarkBox
My dog, Cooper, has been getting boxes each month for over a year now. He started when he was four months old and the company has been helpful making sure his box is the best for his age and chewing stage. We have never been disappointed in the contents of a box. We just added a new puppy to the family and have already ordered her Bark Box. Now, both dogs will love going to the post office to get "their" mail.
Extra Customization. Dog subscription boxes come with a wide array of customization options. While all boxes take into account your dog’s size, some also consider gender, environment, allergies, toy temperament (gentle or rough with toys), and other preferences. Generally, the more customization options you have, the pricier the box will be, but this isn’t always true. We make sure to note when certain boxes provide extra customization features, so if you know specific things you do or do not want in your doggy subscription box, be sure to look for boxes that provide that extra level of personal customization.
I subscribed to Barkbox last Dec and continued it for 3 months. I have a chihuahua who loves treats, but I don’t feed her treats in such large quantities. My boxes always included some sort of sausage bar which she loved, about 2-3 large bags of treats and 1-2 toys. The treats were too much; in fact, we still have a few bags despite cancelling a few months ago. The “squeaky” toys were ok, but they were pretty cheap and didn’t last. For the monthly cost of the box, “we” were better off saving the $$$ and applying it to better toys and treats in smaller quantities. I can see this box being better for consumers with larger pets since they eat much more than a chihuahua. Every 5 lbs a dog gains is equivalent to a human gaining 20!! If we fed our beloved pet “all” the treats they were sending, she’d turn into a chunky monkey and it would be very unhealthy for her. So, the box, in my humble opinion, is better for larger dogs who can eat more treats with less repercussions.
Funny, I just canceled Barkbox. I repeatedly asked them to upgrade me to the heavy chewers box. The toys sent were WAY undersized for my dog and were destroyed in minutes, a few I would have actually considered choke hazards for my 90 lb Rhodesian Ridgeback (the stuffed raindrops in the ‘cloud’ toy a couple months ago). I’m trying Dapper Dog since they have an EASY to find option for Extra Large dogs and it’s easy to specify a heavy chewer right from the get go.
Treats™ loyalty program members enjoy Free Standard Shipping on orders over $49. Members must sign in for discount to apply. Transaction total is prior to taxes & after discounts are applied. Due to size and/or weight, certain items bear a shipping surcharge or special handling fee, which will still apply. Savings will automatically reflect in shopping cart with the purchase of qualifying merchandise. Maximum value $75. Valid only on orders shipped within the contiguous 48 U.S. states, military APO/FPO addresses and select areas throughout Canada. Offer not valid on all or select products in the following categories: live pets; canned, fresh or frozen foods; select cat litters. Offer may not be combined with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart.
I've always wanted to try a subscription for my pups but I'm a bit ashamed that this was my first experience. BarkBox was good but had major hits and misses. I have giant, playful, strong dogs and though this was indicated, I don't feel as though any size consideration is evaluated when selecting toys for the boxes. I do like that they always came with two toys because it meant each dog had 15 minutes of play time before I had to wrestle their jaws open to dig out the stuffing and bits of squeakers they were about to ingest. The treats have been great! They especially loved the apple cider treats that started to ferment when left in a cookie jar and made all their other treats reek of beer. As a consumer that willingly signed up for the box and entered my debit card information freely, I should have read more in-depth. I did not know that when you terminate your subscription that you will continue to be charged until you reach the year mark of signing up. For me it meant 9 more months of money that was to be taken out of my account had I not caught it. I like true month to month boxes where a cancellation is immediate and I wish they had made their rather off-kilter ways of charging and processing more visible. I can think of some major changes that they could make but ultimately some of the blame rests on me for not reading better. I know my pups will be sad as they've grown accustomed to their box but I can buy more durable and healthy big dog treats for just a little more money and I know it would be more worth it.
I was dubious that we really needed yet another plush toy, but after Gus (Chihuahua-poodle mix, 18 pounds, 18 months) loved playing with the Outward Hound Hide A Squirrel at a friend’s place, I had to get one. He typically has trouble paying attention to squeaky toys for more than a few minutes at a time, but the more challenging setup of three squeaky squirrels in a tree-trunk-shaped pouch will keep him going for hours. He fishes squirrels out, then runs around like crazy with whichever one is left in his mouth last. I can send the next one sailing the moment he’s back with the first, making it easy to tire him out. He also loves to chew on and shake the tree stump. The pieces are relatively tough too: After three months of near-daily playing, I have yet to do any mending to sew up holes (your mileage may vary—it’s still a plush toy).
Since your dog is pretty much going to always love what you give them, ultimately choosing a dog subscription box is all about what ***you*** want. If you're someone who loves a theme and wants treats and toys at an affordable price, BarkBox is for you. If you want a mix of treats, toys, and wearables for your pup, then The Dapper Dog is a pretty solid bet. If you're someone who loves customization for a great deal, then PupJoy could be up your alley.
Barkbox has allergy options and you can customize all toys or all treats or any combination you just need to call or chat with them. Also, if a dog doesn’t like a toy or treat they will send you a replacement. If you get the super chewer option (more expensive) you get more durable toys made from kong like material and the guarantee if your dog destroys it they will send a new one at no charge! Their customer service is amazing and I must say I am a very happy customer!
"RescueBox is a monthly subscription of toys, treats, chews and more, that will make your pet fall head over paws in love with you! From treat lovers, to strong chewers, we hand-pick each box with your pet in mind. We put a great deal of thought into the making of each box and only use the highest quality products! We work with our charitable partners who are on the ground tirelessly helping animals that need your help the most." RescueBox offers Dog sizes: Small, Medium and Large and a Cat box.
Doing right by the customer is of the utmost importance to the BarkBox team—even a minor communication slip-up can permanently damage a relationship. Because of this, BarkBox has invested heavily in their customer service team—the “Happy Team”, as they call it—to proactively manage issues and keep every customer satisfied, even when logistical hiccups arise.
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