Is your pup running out of goodies to eat and play with? And are you too preoccupied with life’s demands that you keep forgetting to buy puppy delights? Dog subscription boxes are here, setting the new trend, to keep your dogs and puppies constantly rewarded. Barkbox boasts a range of high-quality treats and toys that are made from natural products assuring maximum customer satisfaction.
BarkBox implemented Narvar to give customers clear, precise, and timely updates about their deliveries in a way that simplified the process for the team. Instead of deciphering a wide variety of different statuses from different carriers—each meaning something slightly different—now customers receive one of just three options: just shipped, on its way, or delivered. “Narvar puts everything into one universal template, which makes it much easier for customers to digest and deal with the information,” Snowden says about the current experience. “It removes a lot of the noise.”
"For a limited time, buy this sample box for $11.99 and receive an equivalent credit for select products shipped and sold from Amazon.com. Each box contains 6 or more samples from participating brands. A week after your product ships, you will receive an email with instructions about how to use your credit. Limit one box per customer. Sample box is available for Prime members only. Offer available for a limited time. Samples may vary based on availability."
Hey there Amanda and Click! Thanks so much for being a part of the pack and we are so sorry about this experience. This is the not the experience that we want you guys to have at all and would love to turn this around for you both! We know how eager you guys must be to get your box and we don't blame you at all. It looks like this month's box would be Click's second box and last month was the first. Right now the first box always auto ships right away. Then following that our boxes ship out on the 15th of the month and you can see those boxes anytime from the 15th-26th of the month. Then right now that ETA delivery date can change at any time. We are so very sorry about this and can see how that would be frustrating! Then right now when you sign up for a multi month commitment and cancel that stops the renewal. Meaning you will still get the boxes that you signed up for and none following that. We try to make that apparent at sign up, but it can be easy to miss at times. We would hate to have you and Click leave the pack and want to ensure that you get what you paid for. If you have any further questions or concerns please email us directly at Lindz@barkbox.com! We want to straighten this out to create a better experience for both of you!
You will receive your Welcome box within a week after subscribing. Then every month you’ll receive the monthly PetGiftBox, which ships in the middle of the month, every month! Please note: Shipping information must be changed before the 5th of the month in order to affect that month’s shipment. All address changes made after this date will become effective on the next month’s shipment.
Durable toys. Clean nutrition. Unsurpassed quality. Sustainable wellness. Our team of experts hand-select all natural products and strive to source items that are organic and innovative. Our toys are hand selected with power chewers in mind, but we also take into consideration that not all power chewing pups like the hard toys. So we promise to always offer an exciting variety of durable toys and yummy treats. We take great care in partnering with companies that share our unwavering commitment to the well-being of pets and giving back to communities.
We received 3 months as a gift. However since our pup has food allergies I contacted Bark Box to change the food and snacks provided. Response time is horrible. I had to email several times… When they did reply they confirmed that they would put us on their list of dogs with special dietary restrictions. But the boxes never changed. — Gerry B., Influenster.com, 6/12/2015
I highly recommend The Dapper Dog Box to anyone looking to spoil their dog with quality products. As an over concerned dog mom, I'm always analyzing treat ingredients. The Dapper Dog Box always sends treats that are in line with my healthy beliefs for Bruce Wayne. I am also highly impressed with the size appropriate toys they send, as BW is a TINY dog .
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But as much as this is a place for dogs, it is clearly also meant to be a space for their human companions to enjoy well, tapping into the documented trend among consumers looking to spend more on experiences—especially those that photograph for Instagram well—these days. The park will be putting on a number of events, at least twice weekly, including “Downward Dog Yoga” and “Okto-Bark-Fest.” The park will also host some of Bark’s existing programming already held routinely in other cities, such as the Open Bark Night comedy show.
We recently underwent a very large warehouse move for the month of July. In doing so we had a few hiccups with some of our boxes. Then also there was limited inventory in our new warehouse. Which would be why that replacement order was canceled. I can totally understand your frustration with the back and fourth and the confusion. So we would love to make this right for you and turn this experience around in the best way that we can. Please email us directly at Lindz@barkbox.com and we would love to help!
Earlier this year, Bark & Co (the company behind BarkBox and BarkShop started using Zendesk Message to manage their conversations from Facebook Messenger. BarkBox’s average response times decreased dramatically—from 60 minutes to 4 minutes—even as the number of conversations doubled. Today, the company is extending their support offering to Twitter Direct Messages to reach an even bigger audience with a unique and compelling experience.