I subscribed to Barkbox last Dec and continued it for 3 months. I have a chihuahua who loves treats, but I don’t feed her treats in such large quantities. My boxes always included some sort of sausage bar which she loved, about 2-3 large bags of treats and 1-2 toys. The treats were too much; in fact, we still have a few bags despite cancelling a few months ago. The “squeaky” toys were ok, but they were pretty cheap and didn’t last. For the monthly cost of the box, “we” were better off saving the $$$ and applying it to better toys and treats in smaller quantities. I can see this box being better for consumers with larger pets since they eat much more than a chihuahua. Every 5 lbs a dog gains is equivalent to a human gaining 20!! If we fed our beloved pet “all” the treats they were sending, she’d turn into a chunky monkey and it would be very unhealthy for her. So, the box, in my humble opinion, is better for larger dogs who can eat more treats with less repercussions.
First, they don’t see themselves as just another subscription box service. They see themselves as a modern concierge service that combines the best of convenience, control, and value. They offer a lot of ways to customize your box including choices for grain-free gourmet treats, options for toys-only or treats-only boxes, the ability to choose toys tailored to your dog’s chewing style, and offer a multi-dog option for larger households.
Pamper your furry friend(s) with our pet subscription boxes! Does your pet slobber, bark, and love to play fetch? We have a huge list of dog subscription boxes just waiting for you to look through. Maybe your pet likes to nap in the sun, cough up hairballs, and purr like a motor. Well then our cat subscription boxes are what you’re looking for! Be sure to check out our go-to guide to our top pet boxes too. These boxes will suit your every want and need. All of our pet themed boxes are filled with premium pet toys, treats, collars, and so much more. Our merchants love their four-legged (or two!) family members as much as you do, and it sure does show.
"For a limited time, buy this sample box for $11.99 and receive an equivalent credit for select products shipped and sold from Amazon.com. Each box contains 6 or more samples from participating brands. A week after your product ships, you will receive an email with instructions about how to use your credit. Limit one box per customer. Sample box is available for Prime members only. Offer available for a limited time. Samples may vary based on availability."
Doing right by the customer is of the utmost importance to the BarkBox team—even a minor communication slip-up can permanently damage a relationship. Because of this, BarkBox has invested heavily in their customer service team—the “Happy Team”, as they call it—to proactively manage issues and keep every customer satisfied, even when logistical hiccups arise.
Hey there Amanda and Click! Thanks so much for being a part of the pack and we are so sorry about this experience. This is the not the experience that we want you guys to have at all and would love to turn this around for you both! We know how eager you guys must be to get your box and we don't blame you at all. It looks like this month's box would be Click's second box and last month was the first. Right now the first box always auto ships right away. Then following that our boxes ship out on the 15th of the month and you can see those boxes anytime from the 15th-26th of the month. Then right now that ETA delivery date can change at any time. We are so very sorry about this and can see how that would be frustrating! Then right now when you sign up for a multi month commitment and cancel that stops the renewal. Meaning you will still get the boxes that you signed up for and none following that. We try to make that apparent at sign up, but it can be easy to miss at times. We would hate to have you and Click leave the pack and want to ensure that you get what you paid for. If you have any further questions or concerns please email us directly at Lindz@barkbox.com! We want to straighten this out to create a better experience for both of you!
BarkBox is a monthly subscription box with special toys and treats for your dog! Every box is designed to entertain and bring joy to your pup. With a new theme every month, BarkBox includes toys, treats and chews. Select from our 12 month, 6 month or 1 month subscriptions with the option to cancel your subscription plan length renewal at any time. Visit our website today to learn more about our service and products!
My Luna loves her bark box we have gotten it for over a year now! She knows when the box comes that it’s for her, and she’s so possessive it super cute! She opens it all on her own, she’s a lab! The one month our box was late.. I contacted the company, and they not only put rush shipping on all her future boxes, but sent her ANOTHER box with extra treats inside! They seriously have the best customer service ever, and I haven’t had one problem since! Luna loves every single toy, and every single bag of treats she gets! I can’t rave enough about barkbox it is seriously the best way to spoil our baby girl without ever having to go to the store ourselves, or searching high and low for organic gluten free good for you treats! Because every month their treats they send are the HEALTHIEST for your fur baby! Anyways, they’re my favorite and we will never quit using bark box it’s so worth the money! BarkBox in the photo is Luna’s you basket.. and yes a lot of the ones she has gotten are DESTROYED #destroyersclub but she still has soooo many!!! Like I said best investment ever!
I have been a BarkBox subscriber for 4 years and have previously found them to be mildly inefficient but the billing is accurate, the toys are cute and the packaging is tidy. However, I recently placed a gift order to BarkBox and things have gone badly. I got a delivery eta of a week out. Package not received 2 weeks later, multiple (5) follow-up emails entirely ignored by BarkBox. Response that finally came cited “mass email” to all subscribers (never received, although I continue to receive lots of sales emails from BarkBox) and “ongoing warehouse inventory”, and hopes that the box will ship in the next week or so. There is no mechanism for expediting support requests, and the front line folks appear to working from scripts intended to appease and retain customers, regardless of whether or not the problem can be addressed.
I would be interested in a comparison between the companies that donate to shelters/rescues about the cost compared to donation rate. That has a big impact on my decision of which company to use. Currently we subscribe to Rescue Box. My border collie/aussie/whoknowswhat mix destroys most of the toys in minutes, but she has such fun doing it we don’t mind. We just make sure we are watching so she doesn’t swallow anything she shouldn’t. I have 7 dogs and they all find something they want in the Rescue Box. It’s a great day when a box arrives each month no matter what.
Oh the themes are really cute with BarkBox, but with over a year of BarkBox deliveries, I think that not one was delivered at a consistent time. I would get notice that my account was billed (so I paid for the toys) and sometimes, three or four weeks later, I'd wonder where the box was. We contacted Barkbox several times, and while the emails were cute, they made promises they never kept. Oh my gosh, the number of times I received an email saying that they knew they had messed up so they were upgrading us to faster delivery! Is one month from the date they take my money faster delivery?
Howloo Adam! Thanks so much fur adding us on the list of Best Pet Subscription Boxes! 🙂 We absowoofly love sending goodies to our pack, and would love for more furry furiends to join. Each box has a retail price of $40 or more, so our subscription prices are a pawsome deal! We also have a FREE heavy chewer option and allergy friendly option to accommodate our pack’s needs.
Doggie Lawn is definitely one of those services that you had no idea you needed. The company will deliver a patch of all natural real grass to your pup once a month for a maintenance-free way to get your dog to do his business. Perfect for working dog moms trying to train their fur baby, these units smell like real grass (unlike potty pads or faux grass).
PetGiftBox contains premium carefully selected products to enhance your experience as a pet owner. Each box has a variety of items including a toy, treats and a chew(for dogs). Treats are always premium brands with limited ingredients. Toys can vary, but some of the dog items you might receive would be a ball, plush toy, durable toy, stuffingless toy, or waterproof toy etc. If your pup requires TOUGH CHEW toys only, please check out our PawPack brand at www.pawpack.com. Some of the kitty items you might receive would be a ball, catnip filled toys, catnip, and other feathery chasers.
In the determination of the quality of a dog monthly subscription boxes, the value of what you get is a very vital factor to consider. It is essential because you want to ensure that what you are getting is worth the money. This is particularly significant because if it is not a good value, you could as well visit the local toy shop and buy the items that come in your subscription box.
The food-dispensing OurPets IQ Treat ball has been a favorite in our home for years and keeps our dog Pinky (pit mix, 60 pounds, 9 years) mentally and physically active as well as entertained for a half hour or more at a time. To get kibble or treats out, she has to roll the ball or pick it up in her mouth and throw it. We can easily adjust the opening of the interior compartment to dispense less readily if she’s up for the challenge (or go in the other direction if she’s not). She loves this toy so much, she prefers eating her meals from it rather than from her bowl. This ball is also one of the longest-lasting dog toys we’ve owned; it gets a beating but has stood up to more than four years of near-daily use.
Seriously? I just spoke to someone at Bark Box today about a late delivery for Scout Finch’s box. They not only are making sure the box ships on time now, they’re sending the next box free AND including an extra toy. I was so impressed with their customer service and their determination to make things right that I signed up for a 2nd box each month for my grandson’s dog, Gatsby. We are now loyal Bark Box customers.
At Pet Mountain, we know how frustrating it can be to buy a toy and have it be shredded to pieces or ignored within the hour. That's why we offer you some of the highest quality dog toys on the market, and all at the lowest possible price. How can you know for sure? Our low-price guarantee means you're absolutely getting the best deal out there for dog toys.
I was so excited to love BarkBox. First box, first toy, my pup pops the seam in less then 5 minutes (tug o' war with another dog). I request a replacement and was told "Not to worry, I am going to go ahead and send you out that replacement! I went ahead and marked you down for our more durable plush option at no extra cost, since you said she loves her plush toys. I know you said you wanted to test out a puzzle toy so I am going to go ahead and send you one right now:) Please tell Tonks it should arrive within 3-5 business days!"
Now here’s the thing with the box. It obviously had a theme, but there was nothing in the box talking about the theme. While I know the box is for the dog, it would be nice to have a card describing why they paired all those items together (and maybe describing what makes it a good item for your puppers). I also had no idea which toy was the premium toy was until I researched it online.
1.5 weeks later I get a plastic puzzle toy in the mail. I'm confused, I thought I was supposed to be getting a plush replacement (my pup LOVES plushes) I feel bad for asking a fourth time, but honestly I pay $25.00 a month for this box. So I ask about the replacement plush, as nicely as possible and am told they don't send out the same types of toys if my dog is just going to destroy them quickly, but they'll send me out a plush anyway, even though they don't usually do that."
I have been using BarkBox for over a year now. And even as I write this and was speaking aloud my dog sat straight up and looked at me when he heard the words BarkBox! It has become a phrase in my house to get the pups to come or do as I say by simply saying those two wonderful words BARKBOX! I have two dachshunds that absolutely love their toys every month, and have even learned when each month to start expecting them and literally watching out the window! But my babies aren't the only ones in love with this company... Over the past year I have found the BarkBox employees to be by far the most kind caring and helpful of any company I have ever dealt with. I have never done one of these reviews before but I created an account for just this company. Greatness like this should be acknowledged!
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Decided to try Barkbox for my 2 Malinois and my Boston Terrier. They are sharing one box started three months ago. All but one toys from the first 2 boxes are still intact. And they like the baked treats. My third box was stolen from the post office parcel box, and the company replaced it even though it was clearly not their fault. Would highly recommend this. The dogs and I have fun with the boxes!
Every kind of toy for every kind of dog. We have balls for fetch, puppy toys for teething, indestructible and tough chew toys, interactive games, along with classic squeaky and rope toys for your furry friend. Find the right size for both large and small breeds. The best toy for your pup may be an activity you share together, a cuddly crate companion, a durable chew to relieve boredom, a food dispensing ball for puzzle solving, or all of the above! PetSmart has all of these toys and more, with selections perfect for active puppies and adults to senior dogs.
I have always looked forward to the monthly boxes, as well as my pups. However, my recent experience will cause me to never use your service or recommend to others. The cancellation policy and what seems to be a trend of complaints, was a three month process. My dogs' last box contained treats that made them quite sick. Two of my three dogs were up all night vomiting and diarrhea. I’m not sure I would have made the connection to the treats until an email from BarkBox today. They have never reacted to what you are saying was a mislabeled “included barley” response.
Surprise My Pet rounds out our top three best monthly dog box subscription boxes as a newcomer that’s already making a paw print among its competition. Launched in early 2015, Surprise My Pet stands out for its unique features, namely its paw for paw guarantee — if your dog is totally uninterested in one of the products, you can email them, and they’ll send you a replacement item for free.
Based out of New York, New York, BarkBox is a subscription-based online service where members receive monthly surprises for their dogs, consisting of all-natural treats, hygiene products, and toys. The service is for dogs of all sizes, including puppies, medium-sized adults, or even large breeds such as Great Danes. As such, BarkBox carefully crafts each of your monthly boxes to your specific dog’s size—and because you never know what you’re going to get, each of the 4-6 items you receive will always be a surprise.
Just got my first BarkBox and I’ve got to say, I’m very surprised with the quality of the treats and toys that filled the box. I decided to give the product a try because it was only $5 for my first box thanks to @influenster! You have to subscribe to receive the box at normal price after the first discounted one. They have multiple options to how often you want to receive a box and how many items you want it filled with. They have themes for each box they send and it’s fun how it’s always a surprise. We received the #PupstateOrchards themed box and I loved how they had the option to choose what size size dog you have so that they can match the treats and toys to the correct size dogs. I was skeptical at first that I even cancelled the subscription as soon as my order for my first one was put in but after I received the box, I was sure to go back in and resubscribe. Way to go guys! You found Another happy customer! My dog loves the toys and finds the treats delicious! We both Can’t wait to get the next BarkBox. I wonder what theme Will be? Keep it coming! #influenster #pupstate #barkshop #germanspitz 🐶📦
Total price of items, if bought individually: ~$45.96 for Ruggie's box (grain-free turkey jerky chips, mini donut toy, "Puppy's First Bone" toy, pineapple bow tie, snail-hippo toy, aloha-print bandana) and ~$48.98 for Tico's box (grain-free turkey jerky chips, antler chew, AppleBerry Zensations treats, hippo treat-dispensing toy,aloha-print bandana). Prices sourced from Amazon and Dapper Dog's website.
"A BOX FOR RUFF AND TUFF MUTTS..and their owners! A box of durable chews and toys and high quality treats for Bully Breeds, Heavy Chewers, and your favorite Blockhead Dog. Also, packed with T-shirts, hats and other gear for dog-loving owners. A portion of all proceeds go to charities, rescues and humane law enforcement to combat animal cruelty and dog fighting. One, three, six and twelve month payment options to choose from."
“When you tell customers when they should expect their shipments, they’re pretty good at holding you accountable to that,” Snowden says. But the homegrown fulfillment solution BarkBox was using made it difficult to communicate with customers when delivery information changed, and nearly impossible to get timely feedback when something went wrong. In the event of a delay, the information might not reach the customer until it was too late, and worse still, the customer would oftentimes reach out to the carrier’s customer support to get help. “The carriers of course do everything they can, but we as a brand lost the control over that experience,” Snowden says.