Some months come with a comic strip, a treasure hunt, or a fill in the blank activity that you can take a shot of your dog with and share on social media. The option of being able to connect and meet new friends with the use of special hashtags every month is great. You’ll have so much fun with other pet parents showing off their pups and monthly goodies!
Claire likes: I *adore* a good theme, which made opening this box an utterly delightful experience for my extreme type-A soul. The hippo has easily become Ruggie's favorite toy of all time; it was one of the only things that comforted her after her surgery. It's part rope, part stuffed animal, part nubby ball with squeaker inside, and while Ruggie hasn't done much damage to it yet, I'm betting this would be a great toy for power chewers since it's basically toy-ception.
Based out of New York, New York, BarkBox is a subscription-based online service where members receive monthly surprises for their dogs, consisting of all-natural treats, hygiene products, and toys. The service is for dogs of all sizes, including puppies, medium-sized adults, or even large breeds such as Great Danes. As such, BarkBox carefully crafts each of your monthly boxes to your specific dog’s size—and because you never know what you’re going to get, each of the 4-6 items you receive will always be a surprise.
Hey Amy and pack! Thanks so much for the kind words and the great review. We are so happy to hear that you guys are both loving the monthly surprises in the mail. We are dedicated to keeping that tail wagging and keeping you a happy pup parent as well. We totally understand that every pup is different so we try to cater to every pups specific needs the best we can. Please give your pup all of the love from us. Then in the meantime if there is anything else that we might be able to help with just let us know. We are always happy to help at any time.
I love coming home and seeing the BarkBox on my porch. My dog, Duke, also loves it when he sees me bring it inside. It's the highlight of the month for Duke. He'll stare at it, because he knows what it is, even though he can't open it. He loves all the toys, and all the treats that he receives. I have not received a treat bag yet that he wouldn't eat. And the customer service is the best on the planet. I'm very happy with being a BarkBox customer!
Hey there Amanda and Click! Thanks so much for being a part of the pack and we are so sorry about this experience. This is the not the experience that we want you guys to have at all and would love to turn this around for you both! We know how eager you guys must be to get your box and we don't blame you at all. It looks like this month's box would be Click's second box and last month was the first. Right now the first box always auto ships right away. Then following that our boxes ship out on the 15th of the month and you can see those boxes anytime from the 15th-26th of the month. Then right now that ETA delivery date can change at any time. We are so very sorry about this and can see how that would be frustrating! Then right now when you sign up for a multi month commitment and cancel that stops the renewal. Meaning you will still get the boxes that you signed up for and none following that. We try to make that apparent at sign up, but it can be easy to miss at times. We would hate to have you and Click leave the pack and want to ensure that you get what you paid for. If you have any further questions or concerns please email us directly at Lindz@barkbox.com! We want to straighten this out to create a better experience for both of you!
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Avoid or alter any toys that aren't "dog-proof" by removing ribbons, strings, eyes or other parts that could be chewed off and ingested. Discard toys when they start to break into pieces or are torn. Check labels on stuffed toys to see that they are labeled as safe for children under three years of age and that they don't contain any dangerous fillings. Problem fillings include nutshells and polystyrene beads, but even "safe" stuffings aren't truly digestible. Remember that soft toys are not indestructible, but some are sturdier than others. Soft toys should be machine washable.
Emmy likes: The blue hippo toy is super durable and has a little slot where you can slip in some treats, which will keep Tico occupied for a wee bit when I leave the house. Also, wow: the appleberry treats smell like cinnamon cookies! (They're made from all-natural ingredients including applesauce, blueberries, honey, and cinnamon.) The jerky treats are "chippable," so you can break off just a little at a time, which is great for ~portion~ control or as training treats. Also, the "heavy chewers" box is just $5 more than the cost of a regular box, and it's customizable for common allergies; you can also email them if your pup's allergies aren't listed and they'll be happy to accommodate.
Hey there Cathy and Rascals! Thanks so much for your review and we are so sorry to hear that the toys are not tough enough for Rascal! We can't keep that tail wagging if the toys are not lasting! We do have wonderful durability options such as our super chewer box and our more durable classic boxes. Then we are so sorry for the trouble with trying to cancel your account. Right now when you sign up for a multi month commitment and cancel that stops the renewal. So you will still get the commitment that you signed up for and none following that. We do try to make that apparent at sign up but it can be easy to miss. Then I went in for you on my end and closed your current account. If anything changes we would love to have you and Rascals back in the pack with more durablility or a treat only box!
I have always looked forward to the monthly boxes, as well as my pups. However, my recent experience will cause me to never use your service or recommend to others. The cancellation policy and what seems to be a trend of complaints, was a three month process. My dogs' last box contained treats that made them quite sick. Two of my three dogs were up all night vomiting and diarrhea. I’m not sure I would have made the connection to the treats until an email from BarkBox today. They have never reacted to what you are saying was a mislabeled “included barley” response.
I thought I'd try BarkBox since they had a Black Friday Special for $5.00. I signed up and received the box fairly quickly, and not even 2 weeks later a $20 charge came out of my account. Wait, what? This is a monthly subscription, not every week and a half subscription! I went to cancel and you can cancel but only after your year subscription is up.
Bone (pit bull, 40 pounds, 6 years) loves to retrieve and chew tennis balls, but tears into them within minutes. The Chuckit Ultra Ball in medium is the same size as a standard tennis ball but made entirely of rubber. It’s much more difficult to chew through, so she’s able to chomp on it for a while (with supervision); the balls have lasted for up to a year. Plus, the Ultra Ball is bouncier on turf than most tennis balls, which makes for more stimulating games of fetch. The bright orange hue makes it easy to spot—even in tall grass. And the Ultra Ball floats in water, so she can fetch it from a lake, too.
We received 3 months as a gift. However since our pup has food allergies I contacted Bark Box to change the food and snacks provided. Response time is horrible. I had to email several times… When they did reply they confirmed that they would put us on their list of dogs with special dietary restrictions. But the boxes never changed. — Gerry B., Influenster.com, 6/12/2015