“If our social media team was run by marketers, you’d see a lot more photos of just the box and our products from that month,” said Bark’s marketing director Rachel Mansfield. “Our team of comedians finds ways to creatively produce silly videos that highlight our products in our own way. We’re coming up with the stories around our monthly themes six months in advance, and the people on our social teams are in the room brainstorming with the marketing team. That thread of humor is throughout everything.”
So what's the best way for a Slickdealer to get a BarkBox subscription? My recommendation is to sign up for the 12 month plan to lock in the $21/box price. Skip months when you've got too many toys, and feel at ease knowing you can cancel at any time. Basically, for the price of two generic toys from the pet store, you can get a themed box of curated goodies for your favorite fur baby.
Rescue Box is a subscription box for dogs or cats, including toys and treats for your pet and accessories for pet lovers. For dogs, choose from small (up to 20 pounds), medium (20-50 pounds), and large (50+ pounds). Rescue box is associated with Greater Good (the folks who brought you The Hunger Site, The Animal Rescue Site, and more) and your purchase of a subscription will help provide food and vaccines to shelter pets!
A good dog toy will amuse your dog for a little while, but a great dog toy will keep him busy for hours at a time. Choosing the perfect dog toy is about finding something your dog likes that will also stand up to some rough play and maybe some heavy chewing. Not all dog toys are created equal, and each dog has his own unique preferences. If you were to test all of the dog toys on the market, it would take you ages. Fortunately, we've done the work for you to find the best dog toys out there.
Running a business that depends on timely deliveries doesn’t come without its challenges, and BarkBox has to maintain a delicate and complex balance of product warehousing, logistics planning, and customer care. “With the word ‘box’ in our name, you can imagine that managing deliveries is central to our business,” says Rob Snowden, BarkBox’s Director of Fulfillment.
You will receive your Welcome box within a week after subscribing. Then every month you’ll receive the monthly PetGiftBox, which ships in the middle of the month, every month! Please note: Shipping information must be changed before the 5th of the month in order to affect that month’s shipment. All address changes made after this date will become effective on the next month’s shipment.
Are your dogs bored? Are finding it difficult to keep up with all you require to make your dog happier each month? BarkBox comes to your assistance and lifts your pooch out of boredom. With a Barkbox subscription, you give your doggy companion a surprise treats every month. You can expect excitement, happiness, and fulfillment from your pup with new toys, healthy treats, and collections of different grooming products every month.
I have been a BarkBox subscriber for 4 years and have previously found them to be mildly inefficient but the billing is accurate, the toys are cute and the packaging is tidy. However, I recently placed a gift order to BarkBox and things have gone badly. I got a delivery eta of a week out. Package not received 2 weeks later, multiple (5) follow-up emails entirely ignored by BarkBox. Response that finally came cited “mass email” to all subscribers (never received, although I continue to receive lots of sales emails from BarkBox) and “ongoing warehouse inventory”, and hopes that the box will ship in the next week or so. There is no mechanism for expediting support requests, and the front line folks appear to working from scripts intended to appease and retain customers, regardless of whether or not the problem can be addressed.
“While social media platforms are great forums for exchanging and airing opinions, it’s often hard for customers to get their specific needs addressed. The new Twitter Direct Messages features allows businesses to personalize experiences in an automated, interactive and engaging way. When used in conjunction with Zendesk Message to manage all conversations, businesses can be certain that no customer will get left behind.”
For example, let’s suppose that simple “how to” customer queries account for a large portion of your support interactions. These features allow you to handle these “high-touch low-value” queries efficiently by leveraging on automation (i.e. bots) to create predictable workflows. Through Zendesk Message, you can then define key scenarios when a query becomes too complex for a bot to handle, to trigger a “hand off” to a trained human agent to resolve. This automation and bot-to-human handover system frees your agents to solve the toughest customer problems and offer actionable support.