Barkbox ships around the 15th of every month and once the box is shipped, they would send you an email confirming your shipment and customers in the US living in the lower 48 states will have free shipping, with their boxes being delivered within 2-8 business days. US customers also get tracking details. Customers in Canada can expect the subscription box for their dogs within 4-12 days of shipment and they apologize for the lack of tracking details as you cannot track your box once it leaves the US. Shipping costs about $5 for customers in Canada and other outer states in the US.
I have always looked forward to the monthly boxes, as well as my pups. However, my recent experience will cause me to never use your service or recommend to others. The cancellation policy and what seems to be a trend of complaints, was a three month process. My dogs' last box contained treats that made them quite sick. Two of my three dogs were up all night vomiting and diarrhea. I’m not sure I would have made the connection to the treats until an email from BarkBox today. They have never reacted to what you are saying was a mislabeled “included barley” response.
Jessica lives and breathes everything Dachshund, hiking and camping with dogs, and blogging. She's the Chief editor of the award-winning blog You Did What With Your Wiener?, has been hiking with her dogs for over 15 years, and runs an 800-member Dachshund Club in Seattle. She also helps other pet bloggers leverage their blog into a business at PetBlogBiz.com and helps pet-related businesses develop a strategy to drive traffic to their blogs at PetTalkMedia.com.
Allergies? Multi-dog homes? Heavier chewers? BarkBoxes can be tailored to accommodate your pup (or pups!), happiness guaranteed. Every month brings $40 worth of dog joy, with plans starting at $21 a month, and we offer FREE shipping to anywhere in the USA and Canada. Spoil your dog with BarkBox—it’s like the joy of a million belly scratches, delivered directly to your door.
Not only does the StarMark Bob-A-Lot dispense treats, but the weighted anti-slip bottom makes the toy wiggle and wobble, engaging your dog's senses and enticing him to play. Made from durable plastic and easy to clean, this toy is a top choice for dogs and dog owners alike. Simply fill it with treats then set it on the floor — a nudge is all it takes to make the toy wobble and your dog will be hooked immediately.
Well, the package didn't come Tuesday either, so again I messaged and was then given an email similar to the last one apologizing and saying the package would be there in a few days because it'd been shipped. It's not Thursday, and although I've written them on their "live chat" three times today, they have ignored all my messages. I wrote them on another number just asking them if this was BarkBox and I got a response, within twenty minutes they responded. When I told the person that I had been trying to reach them on my other account with no answer I haven't received a reply since.
For $20 a month, dog owners get a box of predominantly Bark-branded toys, treats and chews. Boxes are arranged around a theme, which run through the choice of treats, toys and package inserts. This month's holiday-themed box had Howliday Spectacular Dancer tug toys and Holly, Jolly, and Gabe squeakers. The boxes have cartoons to entertain pet parents, as well as an insert with a number they can text to buy their favorite items.
Hey Bonita and Bernie! Thanks so much for your kind words and for the rating! We are so happy to hear that we are bringing so much happiness to you, Bernie and the pups at Daycare as well monthly! In the meantime if you guys need anything at all going forward please don't hesitate to let us know. We are always happy to help at any time and spoil Bernie and the daycare pups more!
Durable doggy toys can be hard to find, especially if your puppy loves to chew. Good thing Academy Sports + Outdoors carries a variety of tough dog toys, including brands such as Dogzilla and Kong dog toys. Many feature cavities, so you can insert treats that fall out as your pup plays. The erratic bouncing action from the rubber construction is a great way to keep your pooch stimulated and eager for games of fetch. These virtually indestructible dog toys come in handy when your pup is in a gnawing mood.
Doing right by the customer is of the utmost importance to the BarkBox team—even a minor communication slip-up can permanently damage a relationship. Because of this, BarkBox has invested heavily in their customer service team—the “Happy Team”, as they call it—to proactively manage issues and keep every customer satisfied, even when logistical hiccups arise.
The study also polled dog people about taking photos of their pup, and found that 20 percent of the pictures they take on their phone are of their dog – more than trips or vacations (15%), themselves (11%) or food (6%). In fact, more than two in five (42%) dog people have made a photo of their dog the feature photo on their phone or computer desktop.