Before meeting Kim and Kalee, I was struggling with my fitness goals. I would start out strong, but I just didn’t stay on track. With their motivation and support, I have not only stayed on track myself, but now I’m helping others reach their fitness and health goals! I’ve never felt or looked better, and I love being a part of their coaching team! Carrie Scott
Beyond streamlining outgoing communications to customers, Narvar also simplifies incoming feedback so the BarkBox team can better understand how their customers really feel about their experiences. “It feels great when you see the good, and it breaks your heart when you see the bad,” Snowden says. “But most importantly, we’re seeing it at all. We analyze the Narvar survey feedback every single month, which gives us the opportunity to improve our customer experience in a way we couldn’t before.”
PawPacks ship in the middle of the month, every month! The deadline to place your order to receive a given month’s Pack is the 25th of the month. If you place your first (or any) order between the 15th and the 25th, your first box will ship out within 2-5 business days from the date you have signed up. If you sign up after the 25th, your PawPack will ship out around the middle of the following month. Please note: Shipping information must be changed before the 5th of the month in order to affect that month’s shipment. All address changes made after this date will become effective on the next month’s shipment. If you have to wait a few weeks because you missed the deadline, we have plenty of ways to keep busy with our blog, Facebook, Instagram and Twitter pages to stay up to date on our adorable PawPack family!
I ordered my first BarkBox which was estimated to arrive this Thursday, October 4th (tomorrow). As a first time box buyer you're supposed to receive your box 2-8 business days from your order. I checked on status today and it now says that the box is "still being prepared" when just a couple days ago it had the arrival date of 10/4/18. I already paid for the full 6 months subscription up front. When trying to chat with a service rep they said they had no idea of an estimated date in which I would receive the box. When I asked to cancel the subscription she said I could only cancel going forward and not be refunded for the 6 months I had already paid for. Welcome to BarkBox I suppose! Duped out of my money right out of the gate. I will be going to BBB to get a refund. Paying for services/product then being told "we have no idea what you'll receive this product" is not an acceptable way to do business.
Super fast shipping! I got my box two days after my first subscription. I use BarkBox SuperChewer because my puppy will destroy all plush toys. She’s been loving it so far, it’s super durable. She also loved all of the treats they’ve delivered. I love how everything is natural and high quality, it gives me a piece of mind. My pup didn’t like some of the toys and customer service told me they can replace it. So far so good!
Ask a handful of businesses whether their service that allows the option of subscribing to boxes of goods is a "subscription box service," several will likely explain why they are not. Stitch Fix eschewed the label when marketing its public offering to investors, sources have told CNBC. (Stitch Fix offers customers the chance to buy without a subscription or change the frequency of their subscription.) Amazon similarly contends its Amazon prime wardrobe service is not a subscription box service.
So what's the best way for a Slickdealer to get a BarkBox subscription? My recommendation is to sign up for the 12 month plan to lock in the $21/box price. Skip months when you've got too many toys, and feel at ease knowing you can cancel at any time. Basically, for the price of two generic toys from the pet store, you can get a themed box of curated goodies for your favorite fur baby.
You will receive your Welcome box within a week after subscribing.  Then every month you’ll receive the monthly PetGiftBox, which ships in the middle of the month, every month! Please note: Shipping information must be changed before the 5th of the month in order to affect that month’s shipment. All address changes made after this date will become effective on the next month’s shipment.

Thank you for your review Jack and we're so happy to have you in the pack! :) I did want to clarify that you can cancel anytime. The online cancelation feature works on cancelation for renewal so pupscribers who don't want to be auto renewed can take care of that. However you can cancel anytime by emailing our support team at Happy@barkbox.com If you need any assistance you can always email me personally at Lindz@barkbox.com
InStyle is part of the Meredith Beauty Group. CopyRight 2018 Meredith Corporation. InStyle is a registered trademark of Meredith Corporation All Rights Reserved. InStyle may receive compensation for some links to products and services on this website. Offers may be subject to change without notice. Privacy Policy | Terms of Service | Ad Choices | Your California Privacy Rights | EU Data Subject Requests
I wanted to do something special for my chihuahua pug mix and I decided to sign up for Barkbox. I chose to go with the yearly subscription as it was the cheapest of the group per monthly payments. They offer boxes for different size groups, Small, Medium and Large as well as other types of boxes to fit what your pup needs - regular, super chewers, etc. I started off with just the regular box and when it came in the mail, she wasn't sure what it was yet but was excited. She received two toys, two treat bags and something else - which she all loved. My dog is a chewer so of course she had tore apart one of the toys and I simply contacted someone at Barkbox and asked if they could switch me to an option more suitable for her chew destroying needs and they were more than happy too. 
KONG’s exclusive, super-bouncy natural rubber compound is absolutely irresistible to most dogs. We carry a wide selection of the finest KONG toys, from the KONG Original with Stuff'n Paste to tossable, tuggable Wubbas, to provide any dog with the safest, most satisfying chewing and playing experiences. In addition to KONGs, we have other tough toys made specifically for aggressive chewers. Constructed of ultra-durable, near-indestructible materials, these toys are built to last more than a few seconds.
Super fast shipping! I got my box two days after my first subscription. I use BarkBox SuperChewer because my puppy will destroy all plush toys. She’s been loving it so far, it’s super durable. She also loved all of the treats they’ve delivered. I love how everything is natural and high quality, it gives me a piece of mind. My pup didn’t like some of the toys and customer service told me they can replace it. So far so good!

Bark & Co is the New York-based startup that’s dedicated to making dogs and their humans happy. Since launching in 2012 with BarkBox, a monthly box of treats and toys, Bark & Co has shipped more than 30 million products and expanded into creating its own products, experiences and entertainment with BarkShop, BarkLive, and BarkPost. To learn more go to Bark.co.
×