So instead, BarkBox use this as a retention opportunity. Co-founder Matt Meeker started the service because his 150 lb. Great Dane kept destroying toys designed for smaller dogs. By designing boxes for different dog sizes, customers are more likely to get treats and toys that are tailored to their pet in the very first box. Therefore, they will continue to order.
My dog, Cooper, has been getting boxes each month for over a year now. He started when he was four months old and the company has been helpful making sure his box is the best for his age and chewing stage. We have never been disappointed in the contents of a box. We just added a new puppy to the family and have already ordered her Bark Box. Now, both dogs will love going to the post office to get "their" mail.
I have tried Pet Gift Box and Barkbox. I have a beagle with allergies and is rough with his toys so I like that BarkBox provides boxes for them. Both have really cute themes. Pet Gift Box was Back To School it had a yellow bus toy, apple squeaky ball, a carton of milk filled with cookies, and notebook shaped treat. BarkBox the first one was New York themed a Statue of Liberty squeaky ball, chinese box with dumplings it was a toy, I didn’t like October’s box the vampire fang squeaky ball was cute but the coffin squeaky toy was kinda morbid but I guess it is the Vampires it was wood looking soft 4 rope pulls. November was a squeaky apron, and a turkey leg shaped ball that dispense treats when he rolls it around. BarkBox C.S. is excellent. I had to blast Pet Gift Box on twitter for their failure to respond to my emails and no info on shipping 3 weeks had passed and the site said 6-10 days I think but my gripe was they failed to answer any of my emails. They were like Flash Gordon after my tweet shame I had to go thru all that. Maybe they could offer a plan where you can get clothing and accessories instead of toys and treats but my beagle has never forgiven me for sweater I put on him it was a tad snug..lol. After that if you put anything on him he just lays on his back wiggling and twisting. But as for now I am grateful that he is able to get treats and toys he can actually enjoy he seems to be allergic to everything and he has Addisons disease he gets a shot every month. I think Pet Giftbox offers the allergy friendly and heavy chewers box called PawPack.
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Made in the USA. Many of these subscription boxes for dogs source their treats (and sometimes toys as well) from the USA. Some source them from the USA and other areas, but promise that nothing comes from China. We tried to make note of sourcing information in this guide, but if this is important to you (and it probably should be – especially when it comes to treats), make sure to check the box’s website for the full details on where products are sourced from.
The Mammoth Flossy Chews Cotton Blend 3-Knot Rope Tug is made from 100 percent natural cotton rope fibers that actually clean your dog's teeth with a floss-like action as he chews and plays with the toy. This 3-knot rope tug is made for durability and safety, perfect for long games of tug-of-war. It is also particularly well-suited to the demands of heavy chewers and teething puppies.
The first time I ordered from BarkBox I had a bad experience. They lost my order, and I had to contact them several times to receive my order. I thought I would give them a second chance and I placed an order on 8/22 for my granddog's birthday on 8/29. I received an email stating the order would be received in 2-5 days. It is now the 29th, her birthday, and my order has not even left the warehouse yet! I will not be giving them a third try. From now on I will be ordering from Amazon. They are much more reliable.
On the 20th, I filled out a support ticket to find out what was going on and was told there are delays this month due to a change in location of their warehouse. Now, wouldn't you think the company would send out a communication to its client base at the beginning of the month letting them know there may be delays this month due to a new location for their warehouse?
One of the many things we love about Barkbox? The company devotes itself to helping at-risk pets through a generous philanthropic program using some of their sales proceeds. We can’t help but share this inspirational video that demonstrates the heart behind Barkbox. See what they did to celebrate one dog’s incredible journey back from a life of terrible abuse.

Today I again reached out to BarkBox to ask where the box was. I was told the shipment had been lost. When I asked where the other two boxes were there was no answer. I was also told that they could not find record of my payment for the original box and could not process a refund. When I asked when I was going to be notified that they had lost my shipment I was told that they do not always do that.
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