For example, let’s suppose that simple “how to” customer queries account for a large portion of your support interactions. These features allow you to handle these “high-touch low-value” queries efficiently by leveraging on automation (i.e. bots) to create predictable workflows. Through Zendesk Message, you can then define key scenarios when a query becomes too complex for a bot to handle, to trigger a “hand off” to a trained human agent to resolve. This automation and bot-to-human handover system frees your agents to solve the toughest customer problems and offer actionable support.

Save 5% when you buy online and pick up in store. Offer valid online only. Transaction total is prior to taxes & after discounts are applied. Offer valid on select merchandise when choosing In-Store Pickup. Savings will automatically reflect in the shopping cart with the purchase of qualifying merchandise. Maximum value $150. Offer not valid on gift cards, gift certificates, previous purchases, charitable donations, veterinary diet, RX medications or vaccines and may exclude all or select items from the following brands: Advantage®, API®, AquaClear®, Aqueon®, AvoDerm®, Blue Buffalo®, CatMouse, Cesar®, Comfort Zone®, Chuckit!®, Dog MD™, Eukanuba®, Fluval®, FRONTLINE®, FURminator®, Greenies®, Grreat Choice®, High Tech Pet®, Hill’s® Ideal Balance™, IRIS, Hill’s® Science Diet®, Hill’s® Prescription Diet®, iFamCare™, Jackson Galaxy, JW Pets, K9 advantix®, KAYTEE®, KONG®, Kurgo®, Majestic Pet, Marineland®, MidWest Homes for Pets, Muse®, Natural Balance®, NATURE'S RECIPE®, Nature’s Variety®, NaturVet®, Nulo, Nutro™, Nutro™ Max®, Nutro™ Ultra™, Old Mother Hubbard, Omega™ One, Oxbow, Pedigree®, Pendleton, Pet Gear, Petmate, PetSafe®, Pioneer Pet, Precision Pet, PureBites®, Purina® Pro Plan®, Redbarn, Royal Canin®, Sentry®, Simple Solution, Solvit, Snoozer, Sunbeam®, Super Pet®, Temptations™, Tetra®, Thundershirt, Trixie Pet, Vittle Vault, Wellness®, World's Best Cat Litter, XPOWER, Zuke's®. Offer may not be combined with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart. Offer valid on PetSmart.com through October 29, 2018 @ 6:30 am EST.
At Pet Mountain, we know how frustrating it can be to buy a toy and have it be shredded to pieces or ignored within the hour. That's why we offer you some of the highest quality dog toys on the market, and all at the lowest possible price. How can you know for sure? Our low-price guarantee means you're absolutely getting the best deal out there for dog toys.
Thank you for your review Jack and we're so happy to have you in the pack! :) I did want to clarify that you can cancel anytime. The online cancelation feature works on cancelation for renewal so pupscribers who don't want to be auto renewed can take care of that. However you can cancel anytime by emailing our support team at Happy@barkbox.com If you need any assistance you can always email me personally at Lindz@barkbox.com
Worth every single penny. I literally can not say enough amazing things about BarkBox. First of all, and most importantly, my 3 dogs LOVE IT! Secondly, all of the toys are FUN, creative, and durable. You can buy seconds of ones your pup loves and seconds on treats as well. Thirdly! They have this really cool program where if your pup destroys something, you can post the aftermath on any social media, tag #destroyersclub and barkbox will give you credit on barkshop for some new toys!
Made from phthalate-free vinyl, the Wobble Wag Giggle Ball is durable for both indoor and outdoor use, and it will stand up against all but the most aggressive chewers. This toy doesn't need batteries, and there is no setup required — all it takes is a simple nudge for the ball to start moving and mimicking the joyful sound of laughter that will keep your dog excited and engaged for hours.
“The Bark & Co support team always strives to deepen customer relationships through social. However, with the sheer volume of direct messages coming in every day, it’s sometimes a challenge to maintain the levity and respond to customers promptly. Fortunately, with Zendesk Message and the use of a chatbot, we are able to escalate high priority conversations to our agents. This ensures that our support team can handle the more complex queries, leaving customers happier.”
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“While social media platforms are great forums for exchanging and airing opinions, it’s often hard for customers to get their specific needs addressed. The new Twitter Direct Messages features allows businesses to personalize experiences in an automated, interactive and engaging way. When used in conjunction with Zendesk Message to manage all conversations, businesses can be certain that no customer will get left behind.”
Oh the themes are really cute with BarkBox, but with over a year of BarkBox deliveries, I think that not one was delivered at a consistent time. I would get notice that my account was billed (so I paid for the toys) and sometimes, three or four weeks later, I'd wonder where the box was. We contacted Barkbox several times, and while the emails were cute, they made promises they never kept. Oh my gosh, the number of times I received an email saying that they knew they had messed up so they were upgrading us to faster delivery! Is one month from the date they take my money faster delivery? 

Made in the USA. Many of these subscription boxes for dogs source their treats (and sometimes toys as well) from the USA. Some source them from the USA and other areas, but promise that nothing comes from China. We tried to make note of sourcing information in this guide, but if this is important to you (and it probably should be – especially when it comes to treats), make sure to check the box’s website for the full details on where products are sourced from.
Some days Sutton (Chihuahua mix, 8 pounds, 1 year) has so much puppy energy left over from dog-park play that she just runs around the apartment, digs out all of her toys from the toy bin, and squeaks anything she can find for hours on end. I may be the worst pet parent ever, but all that squeaking can get annoying. So I was happy to discover Hear Doggy ultrasonic squeaker toys, because they use squeakers tuned to an ultrasonic frequency between 24 and 28 KHz that’s silent to people but still makes a fun noise for dogs. To people it sounds like the squeaker died and there’s just a little trapped air being pushed out, but apparently to a dog it still sounds like their favorite toy. Sutton gets just as excited when squeaking this thing as she does her traditional squeakers—fun times for her and a lifesaver for my ears.
I have just cancelled my Treat a Dog box and was excited to see reviews of the various other options. I have a pit bull and he has easily destroyed every toy in the boxes so far. I also love that there is now a Canadian option because some of the other boxes were only in the US. My favorite part of the surprise is how excited Diesel is when we get the mail. Thats mine mom! Mine! Open it open it open it!
Emmy dislikes: All the toys were stuffed, which means I knew they'd be dead meat within hours. BUT thats not Barkbox's fault, it's mine — I didn't realize that you can upgrade to a "heavy chewer" box with toys of varying durability for free, or step it up a notch and order a "super chewer" version of the Barkbox for an additional $8–$10 a month, depending on your subscription plan, with extra-durable toys that have been tested on freakin' WOLVES. Regardless, I don't mind giving Tico stuffed toys every so often, because he has a lot of seemingly satisfying fun entertaining himself by pulling them apart, and he's not the kind of dog who eats non-edible things (thank god).
Giving them one star as they did donate a box to our rescue for a prize. But when I asked if they would like to become a rescue partner with us they declined. After asking multiple times why and getting no response, they simply said "not comfortable". We have placed hundreds of dogs in loving homes and not sure what there issue is but not recommending them to any of our adoptees at this time.
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If your arm tires out during games of fetch before your dog does, the Chuckit! Classic Ball Launcher is just what you need. The Chuckit! Classic Ball Launcher is a lightweight ball launcher designed to accommodate both regular tennis balls and Chuckit! compatible balls, enabling you to launch them at distances much further than you could throw on your own. In fact, this manual ball launcher allows you to throw balls further than even an automatic ball launcher can manage.
We started this whole operation to serve the people who are just like us: nuts about dogs. We're "our dogs have more elaborate parties then we do" obsessed. We eat ramen noodles while our dogs dine on organic grass-fed beef. We are disappointed when our dogs don't follow us into the bathroom. Our families think it's cause for concern. But who cares about them? We're here for you and your dog. We've never met your dog, but we know we love them.
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