1.5 weeks later I get a plastic puzzle toy in the mail. I'm confused, I thought I was supposed to be getting a plush replacement (my pup LOVES plushes) I feel bad for asking a fourth time, but honestly I pay $25.00 a month for this box. So I ask about the replacement plush, as nicely as possible and am told they don't send out the same types of toys if my dog is just going to destroy them quickly, but they'll send me out a plush anyway, even though they don't usually do that."
Extra Customization. Dog subscription boxes come with a wide array of customization options. While all boxes take into account your dog’s size, some also consider gender, environment, allergies, toy temperament (gentle or rough with toys), and other preferences. Generally, the more customization options you have, the pricier the box will be, but this isn’t always true. We make sure to note when certain boxes provide extra customization features, so if you know specific things you do or do not want in your doggy subscription box, be sure to look for boxes that provide that extra level of personal customization.
Thanks so much for your kind words Carrie and Angel! We are so very lucky to have you guys in the pack and to be able to spoil Angel! Tell Angel if she wants more monthly chews in her boxes we are now able to customize our boxes to get more of some items and less of another. You can email us directly at Lindz@barkbox.com if that sounds like something she would love to do! Give her all of the love and pets from us here! Then if you need anything at all going forward please don't hesitate to let us know.
Pamper your pup with our dog subscription boxes! Our curated list of our best monthly dog subscription boxes is a great place to start. Shopping for someone else's fur-baby? Our gift ideas for pet lovers includes natural treats, healthy dog food, toys, collars, and so much more. Plus, many of the dog subscription boxes give back to charities that support shelters and homeless pets! Treating any dob like a best friend doesn’t get any more pawsome than with a dog box that gives back!
Im glad to have come across this article of reviews of the different pet boxes I am getting a gift for someone and a box for my little girl she just lost her grand father misses him and would have got another for my male Samoyed but he just passed away due to my vets mistreatment he was a National Specialty Show dog of the country and top number 2 Sammie in the country several times.
Why hasnt anyone mentioned The Dapper Dog Box. They customize for allergies, grain free, give uber durable toys for heavy chewers ( like rubber, antlers, nylon chews) and they include amazing $30 bandanas from coco and pistachio and adorable bowties. They rock, the owner is super sweet and the treats are the healthiest ive seen. We’ve been a loyal customer for over a year and weve tried like 3 other boxes that were pretty awful. Dapper dog box rocks.
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So instead, BarkBox use this as a retention opportunity. Co-founder Matt Meeker started the service because his 150 lb. Great Dane kept destroying toys designed for smaller dogs. By designing boxes for different dog sizes, customers are more likely to get treats and toys that are tailored to their pet in the very first box. Therefore, they will continue to order.
Claire likes: I *adore* a good theme, which made opening this box an utterly delightful experience for my extreme type-A soul. The hippo has easily become Ruggie's favorite toy of all time; it was one of the only things that comforted her after her surgery. It's part rope, part stuffed animal, part nubby ball with squeaker inside, and while Ruggie hasn't done much damage to it yet, I'm betting this would be a great toy for power chewers since it's basically toy-ception.
Within 24 hours of making my review, I was contacted by someone else with the company who had reviewed my chat and felt that I was not treated fairly or listened too and that my concerns were valid enough to where they wanted to make it right. They have since sent me 6 more bark boxes (free of charge) AND donated to a pet rescue of my choice in honor of my own pups who are rescues.

Hey Sonya and pack! Thanks so much for reaching out and we are so sorry to hear about your experience. This is not the norm for us, nor the experience that we want you to have. We know how much you and your pup depend on those monthly boxes. So we want to make sure you get them ASAP! I am also so sorry for the trouble and confusion with our warehouse move. I would love to further explain this to you and track down your box for you on my end to turn this around for you. Please reach out directly to Lindz@barkbox.com and we will get you all taken care of!
To our knowledge, this company collects reviews by asking its customers to share their experiences on Trustpilot. Read more This company has claimed its Trustpilot profile, but to our knowledge, doesn't actively invite its customers to write reviews on Trustpilot. Read more This company hasn't claimed its Trustpilot profile and to our knowledge, doesn't actively invite its customers to write reviews on Trustpilot. Read more
With more than 5 million followers across its social media channels and having shipped more than 30 million toys and treats to pups in the U.S. and Canada, BarkBox is the brand at the center of dog obsession online and offline. The curated box of all-natural treats, chews and fun toys is designed – from the packaging to products – to create moments of insane joy for dogs and their people, with a new, fun theme each month. Dog-obsessed experts paw-pick the best treats and innovative toys to match a dog’s unique needs, including allergies or heavy chewers. 
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