After launching in 2011, Barkbox saw more than $1 million in revenues per month after only 2 years in business. By February 2014, they reached $25 million in revenue per year. It’s no wonder so many other monthly dog box companies popped up after Barkbox’s initial (and continuing) success. Here are the features that make Barkbox a winner for you and your pooch:
In November, Bark released its first major TV spot; airing on more than 25 networks including Animal Planet, Freeform and Lifetime, the 30-second spot was largely inspired by the user generated content that appears on social media feeds. The shoot took about 12 hours, while the shoot for a recent two-minute comedic video about dog moms during the holidays took about four days. The new sketch touches on what BarkBox videos often encompass: the weird dogs we live with and the funny things they do.
We recently underwent a very large warehouse move for the month of July. In doing so we had a few hiccups with some of our boxes. Then also there was limited inventory in our new warehouse. Which would be why that replacement order was canceled. I can totally understand your frustration with the back and fourth and the confusion. So we would love to make this right for you and turn this experience around in the best way that we can. Please email us directly at Lindz@barkbox.com and we would love to help!

Before meeting Kim and Kalee, I was struggling with my fitness goals. I would start out strong, but I just didn’t stay on track. With their motivation and support, I have not only stayed on track myself, but now I’m helping others reach their fitness and health goals! I’ve never felt or looked better, and I love being a part of their coaching team! Carrie Scott

Surprise My Pet rounds out our top three best monthly dog box subscription boxes as a newcomer that’s already making a paw print among its competition. Launched in early 2015, Surprise My Pet stands out for its unique features, namely its paw for paw guarantee — if your dog is totally uninterested in one of the products, you can email them, and they’ll send you a replacement item for free. 
Ask a handful of businesses whether their service that allows the option of subscribing to boxes of goods is a "subscription box service," several will likely explain why they are not. Stitch Fix eschewed the label when marketing its public offering to investors, sources have told CNBC. (Stitch Fix offers customers the chance to buy without a subscription or change the frequency of their subscription.) Amazon similarly contends its Amazon prime wardrobe service is not a subscription box service.
Doggie Lawn is definitely one of those services that you had no idea you needed. The company will deliver a patch of all natural real grass to your pup once a month for a maintenance-free way to get your dog to do his business. Perfect for working dog moms trying to train their fur baby, these units smell like real grass (unlike potty pads or faux grass).
Me and Winne love bark box!!!!!! They have the most amazing customer service that I've ever dealt with. We had an incident were Winnie's barkbox got thrown over the fence and she shredded it and destroyed the whole box and treats. I contacted bark box and they sent us a new box without question. They were very personal and recommended I watch Winnie to make sure she didn't get sick from consuming all those treats and possibly shreds of the packaging. I've also contact them before this telling them that Winnie destroys every toy she received and they upgraded my account to extra durable toys with no up charge. She still shreds all the plush toys she gets but some of the other toys that aren't cloth she hasn't put a scratch on. In my box every month I receive 2-3 toys, 2 bags of treats, and some type of chewing treat like a bone. I also love bark box because all the products and treats in it are good for your dog. If you read the ingredients on the back there isn't any outrageous names that you don't know the meaning to.  All the treats are so healthy. Literally one of the treat packages I got was dried sheep lungs and that was the only ingredient on the package. BarkBox
Well, the package didn't come Tuesday either, so again I messaged and was then given an email similar to the last one apologizing and saying the package would be there in a few days because it'd been shipped. It's not Thursday, and although I've written them on their "live chat" three times today, they have ignored all my messages. I wrote them on another number just asking them if this was BarkBox and I got a response, within twenty minutes they responded. When I told the person that I had been trying to reach them on my other account with no answer I haven't received a reply since.
In November, Bark released its first major TV spot; airing on more than 25 networks including Animal Planet, Freeform and Lifetime, the 30-second spot was largely inspired by the user generated content that appears on social media feeds. The shoot took about 12 hours, while the shoot for a recent two-minute comedic video about dog moms during the holidays took about four days. The new sketch touches on what BarkBox videos often encompass: the weird dogs we live with and the funny things they do.
If your dog is older, or maybe more of a couch potato, he may not be one to initiate play. This is where treat-dispensing toys come in. He’s more likely to get up and out if he knows a reward is waiting for him at the end. Our Planet Dog Mazee is a perfect choice – it’s a round ball with a maze built inside. Place some treats inside and he’ll be chasing the ball for hours figuring out how to get the goods. Classic Kongs are another popular item for pet owners. You can fill them Kong treats so your has to work to retrieve them. Or fill them with some peanut butter and bananas or some pumpkin and low-fat yogurt and throw them in the freezer for a refreshing summer treat.
Reviews by Stop That Dog and Tough Toy Pros speak to the toy's durability as well as its ability to clean your dog's teeth during play. In our own testing, the Mammoth Flossy Chews Cotton Blend 3-Knot Rope Tug stood up to everything our test dog threw at it. The cotton blend materials were durable against some rough tugging, and the three knots provided hand holds for a strong grip. Our test dog couldn't get enough of this rope toy.
Hey Sonya and pack! Thanks so much for reaching out and we are so sorry to hear about your experience. This is not the norm for us, nor the experience that we want you to have. We know how much you and your pup depend on those monthly boxes. So we want to make sure you get them ASAP! I am also so sorry for the trouble and confusion with our warehouse move. I would love to further explain this to you and track down your box for you on my end to turn this around for you. Please reach out directly to Lindz@barkbox.com and we will get you all taken care of!
A good dog toy will amuse your dog for a little while, but a great dog toy will keep him busy for hours at a time. Choosing the perfect dog toy is about finding something your dog likes that will also stand up to some rough play and maybe some heavy chewing. Not all dog toys are created equal, and each dog has his own unique preferences. If you were to test all of the dog toys on the market, it would take you ages. Fortunately, we've done the work for you to find the best dog toys out there.
PawPack is one of those subscription boxes that simply has it all. Each month, your pup will get a box filled with all kinds of goodies including the healthiest all-natural treats and chews made with real meat and wholesome ingredients (and from small businesses!)  Not only are the edible treats nutritional for your four-legged friend, but the company strives to choose all items that are organic and eco-friendly to give back to not only your pet, but also the environment. Now that’s a mission we can get behind!
So instead, BarkBox use this as a retention opportunity. Co-founder Matt Meeker started the service because his 150 lb. Great Dane kept destroying toys designed for smaller dogs. By designing boxes for different dog sizes, customers are more likely to get treats and toys that are tailored to their pet in the very first box. Therefore, they will continue to order.
"Hide and Seek" is a fun game for dogs to play. "Found" toys are often much more attractive. Making an interactive game out of finding toys or treats is a good rainy-day activity for your dog, using up energy without the need for a lot of space. For example, scattering a handful of kibble in the grass or on a patterned carpet will require your dog to use his nose to find the food.
Andrew Chen is a longtime PC gamer, an automotive journalist and an avid deal hunter. His first PC had an 80 megahertz processor with 4 megabytes of RAM, light years away from the powerhouse gaming rigs he builds today. You can follow Andrew's high-speed sports car adventures over at 6SpeedOnline.com. As a Slickdealer for over 10 years, nothing makes him more excited than getting a freebie!
Now here’s the thing with the box.  It obviously had a theme, but there was nothing in the box talking about the theme.  While I know the box is for the dog, it would be nice to have a card describing why they paired all those items together (and maybe describing what makes it a good item for your puppers).  I also had no idea which toy was the premium toy was until I researched it online.
Reviews from Top Dog Tips and Gizmodo named this toy one of the top dog toys on the market. In our own tests, the StarMark Bob-A-Lot came in a close second to the Wobble Wag Giggle Ball. The Bob-A-Lot has the benefit of dispensing treats and dogs loves its wobbling action, but the Wobble Wag Giggle Ball doesn't need to be refilled in order to keep your dog's attention.

I am just a passionate pet parent that shares a lot of information on this blog. Some of it is researched facts; some of it is stuff I learned through the experience of owning and hiking with a Dachshund for 10 years; and some of it is just good ol' opinion. Please check with your veterinarian before your dog undertakes a new exercise routine, you introduce a new food, treat or supplement, or to confirm that anything I suggest here is a good fit for your dog.

Durable toys. Clean nutrition. Unsurpassed quality. Sustainable wellness. Our team of experts hand-select all natural products and strive to source items that are organic and innovative. Our toys are hand selected with power chewers in mind, but we also take into consideration that not all power chewing pups like the hard toys. So we promise to always offer an exciting variety of durable toys and yummy treats. We take great care in partnering with companies that share our unwavering commitment to the well-being of pets and giving back to communities.
Claire dislikes: Tbh, I was mildly exasperated by this box. They sent three of the same kind of toy, which was so disappointing because for the same gagging/choking hazard reasons I couldn't give Ruggie the lion toy from the BarkBox, I couldn't give these "iBalls" to her either. The antler I received was so, so small, and while I know Ruggie's a tiny beeb, she still goes to town on her chew toys and was worried she'd swallow it accidentally or something.
At Pet Mountain, we know how frustrating it can be to buy a toy and have it be shredded to pieces or ignored within the hour. That's why we offer you some of the highest quality dog toys on the market, and all at the lowest possible price. How can you know for sure? Our low-price guarantee means you're absolutely getting the best deal out there for dog toys.

Hey Barbara, Thor and Brinley! Thanks for being pups in the pack! We are so happy to hear that Barkbox day is the best day of the month for you guys and that the treats are working perfect for training classes! Thor sounds like quiet the giving pup with all of that sharing. If you need anything going forward please don't hesitate to let us know. We are always happy to help!


I ordered Barkbox when they were having their $5 promotion. When we got the box, my dogs liked the treats, but destroyed the toys in less than an hour. For $5, I wasn't complaining. Before I could cancel (only days after I received my first box) they charged my card $25. I called and expressed how unhappy I was with the box, and I no longer wanted to receive them. They would not refund my money. I just got my second box that I paid for weeks ago, and it's the same deal. They like the treats, but I can go buy better toys from Walmart for less. I was told it would be cancelled after this box, and I really hope that's the case. It's not worth $25...
I love coming home and seeing the BarkBox on my porch. My dog, Duke, also loves it when he sees me bring it inside. It's the highlight of the month for Duke. He'll stare at it, because he knows what it is, even though he can't open it. He loves all the toys, and all the treats that he receives. I have not received a treat bag yet that he wouldn't eat. And the customer service is the best on the planet. I'm very happy with being a BarkBox customer!

Based out of New York, New York, BarkBox is a subscription-based online service where members receive monthly surprises for their dogs, consisting of all-natural treats, hygiene products, and toys. The service is for dogs of all sizes, including puppies, medium-sized adults, or even large breeds such as Great Danes. As such, BarkBox carefully crafts each of your monthly boxes to your specific dog’s size—and because you never know what you’re going to get, each of the 4-6 items you receive will always be a surprise.

My Mastiff, Thor, and his pitbull sister, Brinley, anxiously await their monthly BarkBox as soon as I tell them it's been shipped. The treats are nutritious, I use some of them in my puppy training classes. Thor commandeers the toys but gradually lets his sister play with them. Most of them hold up very well, lasting for several months. For a heavy chewer like mine, this is a testament to their quality.
Barkbox isn’t the be-all, end-all for solving boredom or behavior problems that stem from lack of stimulation. As most dog owners know, dogs want your attention and interaction more than anything else. But when you can’t spend time with him, new toys and treats are a great alternative. Dogs are almost always interested in anything new, according to results from a study published in the journal Animal Cognition.
“It’s a fun surprise for me and the pups,” said owner Seton. “There’s always something for both my dogs. Walter goes through a toy a week, so the new toys that come every month are always a big hit. And Lily gets to enjoy the treats. It keeps my treat supply well stocked; I think I’m out of treats and then remember I have some in the pantry squirreled away from last month’s box.”
For example, let’s suppose that simple “how to” customer queries account for a large portion of your support interactions. These features allow you to handle these “high-touch low-value” queries efficiently by leveraging on automation (i.e. bots) to create predictable workflows. Through Zendesk Message, you can then define key scenarios when a query becomes too complex for a bot to handle, to trigger a “hand off” to a trained human agent to resolve. This automation and bot-to-human handover system frees your agents to solve the toughest customer problems and offer actionable support.
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