Not only do the themed monthly boxes start at only $21, but if your pup doesn’t dig something that came in his box, the company will fix it for you according to their Scout’s Honor policy. Although I can personally attest to the fact that you will be making very few calls to Customer Service, as all treats and toys are dog-tested and approved. My 3-year-old Pomeranian never met a BarkBox she didn’t like, and now she’s convinced every package that comes through my apartment door is for her. #Princess.
"Hide and Seek" is a fun game for dogs to play. "Found" toys are often much more attractive. Making an interactive game out of finding toys or treats is a good rainy-day activity for your dog, using up energy without the need for a lot of space. For example, scattering a handful of kibble in the grass or on a patterned carpet will require your dog to use his nose to find the food.
Barkbox ships around the 15th of every month and once the box is shipped, they would send you an email confirming your shipment and customers in the US living in the lower 48 states will have free shipping, with their boxes being delivered within 2-8 business days. US customers also get tracking details. Customers in Canada can expect the subscription box for their dogs within 4-12 days of shipment and they apologize for the lack of tracking details as you cannot track your box once it leaves the US. Shipping costs about $5 for customers in Canada and other outer states in the US.
“When you tell customers when they should expect their shipments, they’re pretty good at holding you accountable to that,” Snowden says. But the homegrown fulfillment solution BarkBox was using made it difficult to communicate with customers when delivery information changed, and nearly impossible to get timely feedback when something went wrong. In the event of a delay, the information might not reach the customer until it was too late, and worse still, the customer would oftentimes reach out to the carrier’s customer support to get help. “The carriers of course do everything they can, but we as a brand lost the control over that experience,” Snowden says.
Barkbox ships via DHL and USPS (Priority mail) inside US and ships to Canada via USPA to Canada Post. This requires you to personally collect the box and if a re delivery is not possible, you’ll be asked to go to the post office. But you can avoid all this by customizing your delivery options or by talking to the USPA personnel. You can schedule your delivery time as well by going to my.usps.com.

While many of these toys will keep your pup busy on his own, you still want to spend plenty of quality time with your furry friend, and we have just the selection of rope toys and balls you can play with together. For example, our Multipet Nuts for Knots is the best of both worlds – a ball made out of rope with a handle for tug of war. You can play until your arm gets tired, because it’s doubtful your pup is going to give up first! If your dog loves to play fetch, we have everything from tennis balls to indestructible balls that glow-in-the-dark. We even have ball launchers that will send the ball hurling in the air, causing him to run even farther – perfect for the dog park or anywhere your dog has plenty of room to run.


I get my barkbox the same time my mom gets hers. We live at the same house. She got hers but mine never came. I checked tracking and on their website says no tracking available. I do have an e-mail from scout with a Fedex tracking number. It's been sitting in Troutdale Oregon for 4 days now. Has not even departed. they keep updating the box but to only say its still in Troutdale Oregon still. I am located in Washington. This is ridiculous. My mom got her barkbox for her dog but my poor dog still hasn't gotten his.
Not only is this Mammoth Flossy Chews Cotton Blend Rope Tug built strong to last for hours of play, but it features a three-knot design. These knots give you an easy hand hold during games of tug and also provide your dog with something to hold on to for carrying the toy around. You'll also love the fact that this rope tug is very colorful and it comes in five sizes from mini to extra-large.
Thinking that maybe I needed to communicate dog to dog, I had my 4 Goldens and 1 Pyr (all rescues) send a personal plea to please get the box right, because their mom was threatening to cancel their subscription and buy their toys in other places. Again, received a cute email response (not nearly as cute as the email my 5 sent) basically saying we were wrong (really? It takes a month to ship something in the United States? And I have a transcript of the previous chat that specified what my BarkBox was supposed to contain, which it did not?!?)...and promises to make things better. THEN, literally 3 days later, another email was received about the glitch in their distribution center and OH - replacement items are now out of stock!
All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. If you buy something, MSA may earn an affiliate commission. Read the complete My Subscription Addiction disclosure.

I'm actually pretty sure that BarkBox charged me for a box that I haven't received...oh my, the thought of trying to get that refunded makes me sigh. I've tried the cute route, I might need to be a little more adult about this communication. For my pups, I'm going to try another toy delivery service, or simply buy toys through Chewy or hey, even the local pet supply store! Novel idea! Support local businesses!


Not only is this Mammoth Flossy Chews Cotton Blend Rope Tug built strong to last for hours of play, but it features a three-knot design. These knots give you an easy hand hold during games of tug and also provide your dog with something to hold on to for carrying the toy around. You'll also love the fact that this rope tug is very colorful and it comes in five sizes from mini to extra-large.
I've always wanted to try a subscription for my pups but I'm a bit ashamed that this was my first experience. BarkBox was good but had major hits and misses. I have giant, playful, strong dogs and though this was indicated, I don't feel as though any size consideration is evaluated when selecting toys for the boxes. I do like that they always came with two toys because it meant each dog had 15 minutes of play time before I had to wrestle their jaws open to dig out the stuffing and bits of squeakers they were about to ingest. The treats have been great! They especially loved the apple cider treats that started to ferment when left in a cookie jar and made all their other treats reek of beer. As a consumer that willingly signed up for the box and entered my debit card information freely, I should have read more in-depth. I did not know that when you terminate your subscription that you will continue to be charged until you reach the year mark of signing up. For me it meant 9 more months of money that was to be taken out of my account had I not caught it. I like true month to month boxes where a cancellation is immediate and I wish they had made their rather off-kilter ways of charging and processing more visible. I can think of some major changes that they could make but ultimately some of the blame rests on me for not reading better. I know my pups will be sad as they've grown accustomed to their box but I can buy more durable and healthy big dog treats for just a little more money and I know it would be more worth it.
I was hesitant at first about giving BarkBox a try. There are some pretty negative reviews out there, but I really believe you should experience things yourself and take people's opinions with a grain of salt. I subscribed to BarkBox on 9/16. I used a promo code to get my first box of $10.50. The box shipped incredibly fast! Things typically take longer than expected to get to me in Hawaii but I got my first box on 9/21. The theme is adorable, and the toys are fun. One of my dogs is more rough with toys, so we'll see how well they hold up, ha. I'm more excited about the high-quality treats! I usually spend more than $20 a month on my dogs, so this is a great deal for us.
No other box company compares! When it comes to searching for a monthly box for your pet, the task of finding the right one can be daunting. Behold The Dapper Dogbox, they have surpassed our expectations. Their boxes are unique, meticulously put together with high quality pet treats and toys that cannot be found in competitor boxes. They are also tailored to fit your pet needs.
Claire likes: I was pleasantly surprised at Dapper Dog's great customer service — when I said I had a young puppy, someone emailed me within a day confirming that I did indeed have a puppy, so they could make sure to include age-appropriate toys. I appreciated the thoughtfulness and that Dapper Dog followed through by adding a puppy teething bone to Ruggie's box, which she gnaws on with the passion of a thousand suns.
Bark & Co is the New York-based startup that’s dedicated to making dogs and their humans happy. Since launching in 2012 with BarkBox, a monthly box of treats and toys, Bark & Co has shipped more than 30 million products and expanded into creating its own products, experiences and entertainment with BarkShop, BarkLive, and BarkPost. To learn more go to Bark.co.
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