BarkBox—the world’s largest subscription service for pets and their people—is changing all that with its monthly box of themed goodies, treats, and toys. With more than 50 million items shipped worldwide, they’ve taken a serious bite out of the pet supply market—and these self-described “crazy dog people” show no signs of easing up. Their passion for pups and the folks that care for them shines through at every brand interaction, from their #BarkBoxDay Insta hashtag to their email ‘pup-dates’, and the loyal community they’ve built reflects that customer-centric M.O.
The customer support includes a happy BarkBox team made up of a happy group of committed dog enthusiasts in the US. You can always get across to their team through various means including text, chat, email, phone, app, and smoke signal. They’re ever ready and happy to answer your questions and offer you professional tips. And if your dog doesn’t find your box content irresistible something, they are more than happy to replace it with the company’s Scout’s Honor guarantee.
While many of these toys will keep your pup busy on his own, you still want to spend plenty of quality time with your furry friend, and we have just the selection of rope toys and balls you can play with together. For example, our Multipet Nuts for Knots is the best of both worlds – a ball made out of rope with a handle for tug of war. You can play until your arm gets tired, because it’s doubtful your pup is going to give up first! If your dog loves to play fetch, we have everything from tennis balls to indestructible balls that glow-in-the-dark. We even have ball launchers that will send the ball hurling in the air, causing him to run even farther – perfect for the dog park or anywhere your dog has plenty of room to run.
Like several corporate replies to others' reviews, I also have been informed by corporate that a "hiccup in the warehouse" is delaying August orders. Zero information was provided by the company up front to explain this problem. I attempted a chat with customer service last week only to discover that there is no chat. I had to leave a message, which wasn't returned. Then I emailed customer service about an ETA. That prompted a corporate reply with the as-now-standard "hiccup in the warehouse" explanation. I was told our August box is "still on the way." That doesn't answer my ETA question.
"RescueBox is a monthly subscription of toys, treats, chews and more, that will make your pet fall head over paws in love with you! From treat lovers, to strong chewers, we hand-pick each box with your pet in mind. We put a great deal of thought into the making of each box and only use the highest quality products! We work with our charitable partners who are on the ground tirelessly helping animals that need your help the most." RescueBox offers Dog sizes: Small, Medium and Large and a Cat box.
Hey Anne! Thanks so much for reaching out to us and we are so very sorry to hear this! That is not the experience that we want you or that lucky pup to have at all. We want nothing more than to make the experience as easy and enjoyable for you as possible! I would love to turn this around for you and email you directly to get this taken care of! Please email us directly at Lindz@barkbox.com so we can ensure that pup gets that box!

Save Money With Longer Subscriptions. Nearly all dog boxes provide discounts when you subscribe to several month subscriptions. Some of the dog subscription boxes may require you to pay in a lump some for whatever number of months you commit to, while others simply hold you to your promise. Others will let you cancel without too much fuss. This is worth being aware of and taking note of before committing to a lengthy subscription.
As a direct result of that feedback, BarkBox has implemented a new shipping upgrade program, which gives at-risk customers special incentives to put them back in the green. For every poor rating or dissatisfied review they receive, the BarkBox Happy Team reaches out directly to see how they can improve future deliveries for the customer. “Now it’s within our power to do something when customers are dissatisfied, whereas before we were essentially in the dark,” Snowden says. “It’s another touchpoint with our customers that we didn’t have before.”
Emmy dislikes: All the toys were stuffed, which means I knew they'd be dead meat within hours. BUT thats not Barkbox's fault, it's mine — I didn't realize that you can upgrade to a "heavy chewer" box with toys of varying durability for free, or step it up a notch and order a "super chewer" version of the Barkbox for an additional $8–$10 a month, depending on your subscription plan, with extra-durable toys that have been tested on freakin' WOLVES. Regardless, I don't mind giving Tico stuffed toys every so often, because he has a lot of seemingly satisfying fun entertaining himself by pulling them apart, and he's not the kind of dog who eats non-edible things (thank god).
Reviews from She Speaks and Influentser speak to the indestructibility of this toy. They also recommend freezing the toy with peanut butter filling as a refreshing summer treat. Our own testing revealed that even the smaller size of this toy was surprisingly durable and it was great for games of fetch. Our test dog couldn't get enough of the KONG Extreme Dog Toy's bouncing action, and the toy remained intact against her sharp puppy teeth.
In the determination of the quality of a dog monthly subscription boxes, the value of what you get is a very vital factor to consider. It is essential because you want to ensure that what you are getting is worth the money. This is particularly significant because if it is not a good value, you could as well visit the local toy shop and buy the items that come in your subscription box.
Thanks so much for your kind words Carrie and Angel! We are so very lucky to have you guys in the pack and to be able to spoil Angel! Tell Angel if she wants more monthly chews in her boxes we are now able to customize our boxes to get more of some items and less of another. You can email us directly at Lindz@barkbox.com if that sounds like something she would love to do! Give her all of the love and pets from us here! Then if you need anything at all going forward please don't hesitate to let us know.
The box contains only healthy treats and chews made in the United States and Canada with just high-quality ingredients. All the ingredients are free from wheat, corn, and soy. On top of that, you have the option of allergy-friendly boxes when you order for them. Just the low cost makes Barkbox worth it and a great idea. You positively get more than the worth of your money in your monthly BarkBox with some bonus toys included. You get hidden balls or smaller toys inside the toy as soon as the original toy is destroyed.
“Pollie loves to run around our farm showing off her new barkbox treats to her sheep friends. We always get her an extra toy as she is a heavy chewer and toys are ripped in minutes. Thankfully, Barkbox sometimes offers toys with no filling and most of them are squeaky toys which Pollie adores. They even offer to exchange a product if Pollie doesn’t like it.”
Last month it took way longer than normal to get our barbox. I didn’t complain about it or anything. It happens. I got an email from barkbox today that said because my last shipment took so long to get to me, they upgraded me to 2 day shipping for the remainder of my membership. I have been completely satisfied with every box we have gotten and am just so impressed with the customer service. Thank you!
Are your dogs bored? Are finding it difficult to keep up with all you require to make your dog happier each month? BarkBox comes to your assistance and lifts your pooch out of boredom. With a Barkbox subscription, you give your doggy companion a surprise treats every month. You can expect excitement, happiness, and fulfillment from your pup with new toys, healthy treats, and collections of different grooming products every month.
Giving them one star as they did donate a box to our rescue for a prize. But when I asked if they would like to become a rescue partner with us they declined. After asking multiple times why and getting no response, they simply said "not comfortable". We have placed hundreds of dogs in loving homes and not sure what there issue is but not recommending them to any of our adoptees at this time.

All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. If you buy something, MSA may earn an affiliate commission. Read the complete My Subscription Addiction disclosure.
The company was launched in 2011, and after merely two years of being in business, it realizes over one million dollars in revenues every month. That’s a huge testimony of success and a sign of their quality services delivery.  In our Barkbox reviews, we will explain the features and services offered by backbox and why backbox is the best currently available dog subscription service.
I thought I'd try BarkBox since they had a Black Friday Special for $5.00. I signed up and received the box fairly quickly, and not even 2 weeks later a $20 charge came out of my account. Wait, what? This is a monthly subscription, not every week and a half subscription! I went to cancel and you can cancel but only after your year subscription is up.
Claire dislikes: Tbh, I was mildly exasperated by this box. They sent three of the same kind of toy, which was so disappointing because for the same gagging/choking hazard reasons I couldn't give Ruggie the lion toy from the BarkBox, I couldn't give these "iBalls" to her either. The antler I received was so, so small, and while I know Ruggie's a tiny beeb, she still goes to town on her chew toys and was worried she'd swallow it accidentally or something.
Keep your dog alert and fully engaged with a wide selection of dog toys. Choose from classic chew toys, plush toys, tug toys, bones and much more. There are various sizes of balls, with models that make noises or move erratically. There are also ball launchers, discs and squeaky dog toys. You'll find dog toys that resemble the furry critters or waterfowl that you come across on your hunts. Our dog toys span many kinds of materials, including soft plush, tennis ball material, natural rubber compound and stretchy weave.

I've always wanted to try a subscription for my pups but I'm a bit ashamed that this was my first experience. BarkBox was good but had major hits and misses. I have giant, playful, strong dogs and though this was indicated, I don't feel as though any size consideration is evaluated when selecting toys for the boxes. I do like that they always came with two toys because it meant each dog had 15 minutes of play time before I had to wrestle their jaws open to dig out the stuffing and bits of squeakers they were about to ingest. The treats have been great! They especially loved the apple cider treats that started to ferment when left in a cookie jar and made all their other treats reek of beer. As a consumer that willingly signed up for the box and entered my debit card information freely, I should have read more in-depth. I did not know that when you terminate your subscription that you will continue to be charged until you reach the year mark of signing up. For me it meant 9 more months of money that was to be taken out of my account had I not caught it. I like true month to month boxes where a cancellation is immediate and I wish they had made their rather off-kilter ways of charging and processing more visible. I can think of some major changes that they could make but ultimately some of the blame rests on me for not reading better. I know my pups will be sad as they've grown accustomed to their box but I can buy more durable and healthy big dog treats for just a little more money and I know it would be more worth it.


"The best rated box for your best fur friend. Every box includes a mix of 5-6 treats, toys and accessories, with usually one high quality bandana or bowtie. Boxes can be customized for dogs with allergies, on grain free diets and for heavy chewers. Heavy chewers will receive the toughest and sturdiest toys on the market, nothing soft or plush will ever be included. For every box you purchase, they donate a portion of sales to pet rescues & shelters in the USA."

The customer support includes a happy BarkBox team made up of a happy group of committed dog enthusiasts in the US. You can always get across to their team through various means including text, chat, email, phone, app, and smoke signal. They’re ever ready and happy to answer your questions and offer you professional tips. And if your dog doesn’t find your box content irresistible something, they are more than happy to replace it with the company’s Scout’s Honor guarantee.

Save 5% when you buy online and pick up in store. Offer valid online only. Transaction total is prior to taxes & after discounts are applied. Offer valid on select merchandise when choosing In-Store Pickup. Savings will automatically reflect in the shopping cart with the purchase of qualifying merchandise. Maximum value $150. Offer not valid on gift cards, gift certificates, previous purchases, charitable donations, veterinary diet, RX medications or vaccines and may exclude all or select items from the following brands: Advantage®, API®, AquaClear®, Aqueon®, AvoDerm®, Blue Buffalo®, CatMouse, Cesar®, Comfort Zone®, Chuckit!®, Dog MD™, Eukanuba®, Fluval®, FRONTLINE®, FURminator®, Greenies®, Grreat Choice®, High Tech Pet®, Hill’s® Ideal Balance™, IRIS, Hill’s® Science Diet®, Hill’s® Prescription Diet®, iFamCare™, Jackson Galaxy, JW Pets, K9 advantix®, KAYTEE®, KONG®, Kurgo®, Majestic Pet, Marineland®, MidWest Homes for Pets, Muse®, Natural Balance®, NATURE'S RECIPE®, Nature’s Variety®, NaturVet®, Nulo, Nutro™, Nutro™ Max®, Nutro™ Ultra™, Old Mother Hubbard, Omega™ One, Oxbow, Pedigree®, Pendleton, Pet Gear, Petmate, PetSafe®, Pioneer Pet, Precision Pet, PureBites®, Purina® Pro Plan®, Redbarn, Royal Canin®, Sentry®, Simple Solution, Solvit, Snoozer, Sunbeam®, Super Pet®, Temptations™, Tetra®, Thundershirt, Trixie Pet, Vittle Vault, Wellness®, World's Best Cat Litter, XPOWER, Zuke's®. Offer may not be combined with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart. Offer valid on PetSmart.com through October 29, 2018 @ 6:30 am EST.

Here’s a breakdown of what to expect: -Love your dog but don’t need a BIG box of stuff every month? This is for you!Treat your pup for $9.99/mo delivered! -Receive at LEAST 1 bag of treats (all made in USA or Canada) and one toy – The retail value is always worth more than $10 AND we ship it free! No dealing with traffic going to the store and no more paying insane pet store pricing! -Access to secret deals and add-ons! Most important? Have something special for your pup every month like clockwork! -Shipping schedule: All boxes ship between the 20th and 25th of the month. No hassle cancellations, but you won’t want to. Your dog will be too excited each month


I ended up canceling my subscription. I was guaranteed replacement toys for my pup, a free toy for his birthday month and July’s Barkbox, and somehow they lost all three packages. They assured they would replace them, then canceled them without telling me. I only found out because I asked two weeks after the last conversation. There are so many options out there, shop around and stick within your country!
Claire likes: I *adore* a good theme, which made opening this box an utterly delightful experience for my extreme type-A soul. The hippo has easily become Ruggie's favorite toy of all time; it was one of the only things that comforted her after her surgery. It's part rope, part stuffed animal, part nubby ball with squeaker inside, and while Ruggie hasn't done much damage to it yet, I'm betting this would be a great toy for power chewers since it's basically toy-ception.
My first order my dog tore apart toys within one hour. I called to cancel, and they won’t let me! They said I signed up for a year and I’m stuck. They keep shipping every month and charging my PayPal account. So I have a balance with PayPal, and I keep sending the boxes back unopened. Total scam! Now I can’t use my PayPal account or cancel it! Ugh! Don’t sign up!
Barkbox isn’t the be-all, end-all for solving boredom or behavior problems that stem from lack of stimulation. As most dog owners know, dogs want your attention and interaction more than anything else. But when you can’t spend time with him, new toys and treats are a great alternative. Dogs are almost always interested in anything new, according to results from a study published in the journal Animal Cognition.

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I'm actually pretty sure that BarkBox charged me for a box that I haven't received...oh my, the thought of trying to get that refunded makes me sigh. I've tried the cute route, I might need to be a little more adult about this communication. For my pups, I'm going to try another toy delivery service, or simply buy toys through Chewy or hey, even the local pet supply store! Novel idea! Support local businesses!
Like several corporate replies to others' reviews, I also have been informed by corporate that a "hiccup in the warehouse" is delaying August orders. Zero information was provided by the company up front to explain this problem. I attempted a chat with customer service last week only to discover that there is no chat. I had to leave a message, which wasn't returned. Then I emailed customer service about an ETA. That prompted a corporate reply with the as-now-standard "hiccup in the warehouse" explanation. I was told our August box is "still on the way." That doesn't answer my ETA question.

Claire likes: While I don't want to know exactly what's in my box because it kinda takes some of the surprise and fun away, personally, PupJoy's customization options are a godsend for people who have allergy-prone dogs or already have a trunkful of toys. I thought the red bone thing was really cool — it had a soothing feel to it and a crunchy texture on the inside. Also WOW, this box is a good deal.
Save 5% when you buy online and pick up in store. Offer valid online only. Transaction total is prior to taxes & after discounts are applied. Offer valid on select merchandise when choosing In-Store Pickup. Savings will automatically reflect in the shopping cart with the purchase of qualifying merchandise. Maximum value $150. Offer not valid on gift cards, gift certificates, previous purchases, charitable donations, veterinary diet, RX medications or vaccines and may exclude all or select items from the following brands: Advantage®, API®, AquaClear®, Aqueon®, AvoDerm®, Blue Buffalo®, CatMouse, Cesar®, Comfort Zone®, Chuckit!®, Dog MD™, Eukanuba®, Fluval®, FRONTLINE®, FURminator®, Greenies®, Grreat Choice®, High Tech Pet®, Hill’s® Ideal Balance™, IRIS, Hill’s® Science Diet®, Hill’s® Prescription Diet®, iFamCare™, Jackson Galaxy, JW Pets, K9 advantix®, KAYTEE®, KONG®, Kurgo®, Majestic Pet, Marineland®, MidWest Homes for Pets, Muse®, Natural Balance®, NATURE'S RECIPE®, Nature’s Variety®, NaturVet®, Nulo, Nutro™, Nutro™ Max®, Nutro™ Ultra™, Old Mother Hubbard, Omega™ One, Oxbow, Pedigree®, Pendleton, Pet Gear, Petmate, PetSafe®, Pioneer Pet, Precision Pet, PureBites®, Purina® Pro Plan®, Redbarn, Royal Canin®, Sentry®, Simple Solution, Solvit, Snoozer, Sunbeam®, Super Pet®, Temptations™, Tetra®, Thundershirt, Trixie Pet, Vittle Vault, Wellness®, World's Best Cat Litter, XPOWER, Zuke's®. Offer may not be combined with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart. Offer valid on PetSmart.com through October 29, 2018 @ 6:30 am EST.
My first order my dog tore apart toys within one hour. I called to cancel, and they won’t let me! They said I signed up for a year and I’m stuck. They keep shipping every month and charging my PayPal account. So I have a balance with PayPal, and I keep sending the boxes back unopened. Total scam! Now I can’t use my PayPal account or cancel it! Ugh! Don’t sign up!
Playtime is your pup’s favorite time. Your dog needs play for his overall health and happiness. Dogs are pack animals, requiring physical play with you and other dogs. One of the most important benefits of doggie play is that it’s a bonding opportunity for you and your canine companion. Another benefit of pup play is exercise. Dogs require exercise – whether it’s walking or running – to stay in physical shape. Staying physically active can keep your dog from gaining weight, and the pressure that puts on puppy joints at bay.
I’ve had Bark Box for several months now. I purchased the “extra toy option” and with that we still only receive 3 toys every month and 2-3 treat. It’s not 4-6 toys. Wish it was. My dog is under 20 lbs. not sure if that would make a difference. I love their monthly themes! A surprise for me as well as I look forward to seeing what it is for the month.
Pamper your furry friend(s) with our pet subscription boxes! Does your pet slobber, bark, and love to play fetch? We have a huge list of dog subscription boxes just waiting for you to look through. Maybe your pet likes to nap in the sun, cough up hairballs, and purr like a motor. Well then our cat subscription boxes are what you’re looking for! Be sure to check out our go-to guide to our top pet boxes too. These boxes will suit your every want and need. All of our pet themed boxes are filled with premium pet toys, treats, collars, and so much more. Our merchants love their four-legged (or two!) family members as much as you do, and it sure does show.

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"Hide and Seek" is a fun game for dogs to play. "Found" toys are often much more attractive. Making an interactive game out of finding toys or treats is a good rainy-day activity for your dog, using up energy without the need for a lot of space. For example, scattering a handful of kibble in the grass or on a patterned carpet will require your dog to use his nose to find the food.
Giving them one star as they did donate a box to our rescue for a prize. But when I asked if they would like to become a rescue partner with us they declined. After asking multiple times why and getting no response, they simply said "not comfortable". We have placed hundreds of dogs in loving homes and not sure what there issue is but not recommending them to any of our adoptees at this time.
They ask about my animals by name and have checked up on me twice since to see if my little ones are enjoying the gifts from Bark Box. They also are looking into making sure that other people can understand the terms of their boxes and do not make the same mistakes that I had, as well as working with their chat department to better their customer service in the future.
Some days Sutton (Chihuahua mix, 8 pounds, 1 year) has so much puppy energy left over from dog-park play that she just runs around the apartment, digs out all of her toys from the toy bin, and squeaks anything she can find for hours on end. I may be the worst pet parent ever, but all that squeaking can get annoying. So I was happy to discover Hear Doggy ultrasonic squeaker toys, because they use squeakers tuned to an ultrasonic frequency between 24 and 28 KHz that’s silent to people but still makes a fun noise for dogs. To people it sounds like the squeaker died and there’s just a little trapped air being pushed out, but apparently to a dog it still sounds like their favorite toy. Sutton gets just as excited when squeaking this thing as she does her traditional squeakers—fun times for her and a lifesaver for my ears.
I think for the price, its worth it, especially since it costs equal if not less than going to the petstore and buying 5 items (two toys, two treats, one chew). Its delivered to your door and I feel like your pup would be more than excited upon getting it. The themes are cute and change every month which is great. You also get a little cake treat when it is around your dogs birthday which is also cute. You have the option and ability to add more products to your boxes every month too however it comes at an extra fee so keep that in mind if you want to splurge. 
One of the many things we love about Barkbox? The company devotes itself to helping at-risk pets through a generous philanthropic program using some of their sales proceeds. We can’t help but share this inspirational video that demonstrates the heart behind Barkbox. See what they did to celebrate one dog’s incredible journey back from a life of terrible abuse.
Because of the way people relate to their pets now (about 44 percent of millennials alone consider their pets as “starter children”), Bark is able to captivate two major audiences: dog owners and dog people. “Our audience is just people who love dogs,” said Stacie Grissom, head of content. “We start conversations about dogs and form relationships with people around dogs in general. And 85 percent of our content doesn’t even mention BarkBox specifically.”
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