Hi there Onyx! We’re so sorry to hear if you had anything less than an exceptional experience with us! Our shipping partners guarantee delivery within 8 business days from shipment. If the box isn’t in-paws within that time-frame, we do everything we can to make it right for you and your pack. Whether that means adding a month onto your subscription to make the next month’s box free or reshipping a box (when quantities allow), we’re always trying to keep your pup’s tail wagging! We’re totally committed to keeping our pupstomers happy, so please reach out to Lindz@BarkBox.com so we can make this right for you and your pack!
So instead, BarkBox use this as a retention opportunity. Co-founder Matt Meeker started the service because his 150 lb. Great Dane kept destroying toys designed for smaller dogs. By designing boxes for different dog sizes, customers are more likely to get treats and toys that are tailored to their pet in the very first box. Therefore, they will continue to order.

My C/S rep was nice and answered my question, but I was not happy with the answer. When we started, referred friends got a free box and we received a free box. That has changed and we were not notified. I referred a friend and they did not get a free box so they did not sign up. It made me look foolish. If I would have known I would have referred them, but not told them they would get a free first box.
There are no serious flaws in the company’s services apart from the fact that, currently, it is not possible to customize a multi-pet box. Also, the company doesn’t yet have a Meowbox monthly subscription box just yet. Again, the subscription auto-renews so it is essential to cancel when you no longer want the services and on time. Failure to do this auto-renews your subscription.
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As a direct result of that feedback, BarkBox has implemented a new shipping upgrade program, which gives at-risk customers special incentives to put them back in the green. For every poor rating or dissatisfied review they receive, the BarkBox Happy Team reaches out directly to see how they can improve future deliveries for the customer. “Now it’s within our power to do something when customers are dissatisfied, whereas before we were essentially in the dark,” Snowden says. “It’s another touchpoint with our customers that we didn’t have before.”
Loot Pets is a subscription from Loot Crate. Its focus is on geeky dog toys, treats, and gear! You can expect apparel, accessories, toys, treats (Treats available in the USA only; An item of equal value will be substituted for international orders.) and more. Loot Pets also helps pets in need by donating $1 from each subscription purchase to local and national pet charities.
Playtime is your pup’s favorite time. Your dog needs play for his overall health and happiness. Dogs are pack animals, requiring physical play with you and other dogs. One of the most important benefits of doggie play is that it’s a bonding opportunity for you and your canine companion. Another benefit of pup play is exercise. Dogs require exercise – whether it’s walking or running – to stay in physical shape. Staying physically active can keep your dog from gaining weight, and the pressure that puts on puppy joints at bay.
I ordered Barkbox when they were having their $5 promotion. When we got the box, my dogs liked the treats, but destroyed the toys in less than an hour. For $5, I wasn't complaining. Before I could cancel (only days after I received my first box) they charged my card $25. I called and expressed how unhappy I was with the box, and I no longer wanted to receive them. They would not refund my money. I just got my second box that I paid for weeks ago, and it's the same deal. They like the treats, but I can go buy better toys from Walmart for less. I was told it would be cancelled after this box, and I really hope that's the case. It's not worth $25...
Allergies? Multi-dog homes? Heavier chewers? BarkBoxes can be tailored to accommodate your pup (or pups!), happiness guaranteed. Every month brings $40 worth of dog joy, with plans starting at $21 a month, and we offer FREE shipping to anywhere in the USA and Canada. Spoil your dog with BarkBox—it’s like the joy of a million belly scratches, delivered directly to your door.
I highly recommend The Dapper Dog Box to anyone looking to spoil their dog with quality products. As an over concerned dog mom, I'm always analyzing treat ingredients. The Dapper Dog Box always sends treats that are in line with my healthy beliefs for Bruce Wayne. I am also highly impressed with the size appropriate toys they send, as BW is a TINY dog .

Total price of items, if bought individually: $42 for "Sniffin Safari" box (Hangry Hangry Hippo, Chewfasa The Lion, Dynamo Beef Chew, Banana Bacon Safari Snacks, Trek Treats); and $53 for "Bark University" box (Lambda Treata Phi Treats, Spirit Stick Pork Chew, Rad Chad, Pup Noodles, Brewery Treats, Shar-Pei Highlicker). All prices sourced from BarkBox's website.
I just started BarkBox for Zander. My first experience was a little wobbly. I went online and started a subscription, wanting to make the monthly payments, but it charged me the full annual fee of 235$. The problem was fixed pretty quickly and I got my refund. And a free regular box because they couldn't stop the order. So that was really great. I had to get everything straightened out over the phone because the website didn't give me the option to do the Super Chewer box with monthly payments. So after getting everything figured out I got my free box yesterday. My dog went absolutely crazy with joy. He loved the treats and has not put them down yet. Now being that this was a regular box, I already expected my dog to rip through them right away because he is a super chewer.

Claire's and Emmy's thoughts: First off, every one of these boxes helps other dogs in need, which is just so incredibly awesome and something you can feel good about. Barkbox donates 10% of profits to different shelters and rescues in the US and Canada; Dapper Dog donates $1 per box different rescues, shelters, and other pet organizations; and PupJoy donates $2 from every subscription box to the Bissell Pet Foundation, which works with rescues to provide resources for pet adoption, spay/neuter programs, microchipping, and foster care. Yay for giving back!

That’s not because Reggie doesn’t like it. It’s actually his favorite. I’ve spoiled our dog with more toys than I care to admit, but he regularly trots up to me with the Hol-ee Roller for a game of fetch. I’d learned about the ball from friends we’d dog-sat for; their two Shih Tzus were always dropped off with one apiece. Yes, two dogs, two toys. It was easy to see why the pups didn’t want to share: The Hol-ee Roller is a hybrid bouncy ball and chew toy, with big holes that make it easy for smaller mouths to catch and grip and fling about. The rubber is durable but not inflexibly hard, so errant tosses aren’t a breaking hazard, and the ball’s squishiness absorbs its own noise and shock, which is nice news for your downstairs neighbor.


While many of these toys will keep your pup busy on his own, you still want to spend plenty of quality time with your furry friend, and we have just the selection of rope toys and balls you can play with together. For example, our Multipet Nuts for Knots is the best of both worlds – a ball made out of rope with a handle for tug of war. You can play until your arm gets tired, because it’s doubtful your pup is going to give up first! If your dog loves to play fetch, we have everything from tennis balls to indestructible balls that glow-in-the-dark. We even have ball launchers that will send the ball hurling in the air, causing him to run even farther – perfect for the dog park or anywhere your dog has plenty of room to run.
Howloo Adam! Thanks so much fur adding us on the list of Best Pet Subscription Boxes! 🙂 We absowoofly love sending goodies to our pack, and would love for more furry furiends to join. Each box has a retail price of $40 or more, so our subscription prices are a pawsome deal! We also have a FREE heavy chewer option and allergy friendly option to accommodate our pack’s needs.
Unfortunately I had to cancel my bark box subscription. I have huge dogs, aggressive chewers. Each month they send a toy, a stuffed toy. Which lasts all of 15 minutes with my dogs… I contacted Bark box month after month requesting non stuffed toys. Each month they stated OK we will fix this, each month a stuffed toy. — Kathleen K., k9ofmine.com, 2/23/2015
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Are your dogs bored? Are finding it difficult to keep up with all you require to make your dog happier each month? BarkBox comes to your assistance and lifts your pooch out of boredom. With a Barkbox subscription, you give your doggy companion a surprise treats every month. You can expect excitement, happiness, and fulfillment from your pup with new toys, healthy treats, and collections of different grooming products every month.
Howloo Adam! Thanks so much fur adding us on the list of Best Pet Subscription Boxes! 🙂 We absowoofly love sending goodies to our pack, and would love for more furry furiends to join. Each box has a retail price of $40 or more, so our subscription prices are a pawsome deal! We also have a FREE heavy chewer option and allergy friendly option to accommodate our pack’s needs.

I would be interested in a comparison between the companies that donate to shelters/rescues about the cost compared to donation rate. That has a big impact on my decision of which company to use. Currently we subscribe to Rescue Box. My border collie/aussie/whoknowswhat mix destroys most of the toys in minutes, but she has such fun doing it we don’t mind. We just make sure we are watching so she doesn’t swallow anything she shouldn’t. I have 7 dogs and they all find something they want in the Rescue Box. It’s a great day when a box arrives each month no matter what.
Your first bark box normally comes with instructions on how to allow your dog to open it, and this is a great idea! Barkbox not only take care of your furry friends, they as well have fun activities for the pet lovers! Every month come with a different theme with differing activities, toys, and treats bases on the season, Thanksgiving, mother’s day, Halloween, Christmas. You name it!

My dog, Cooper, has been getting boxes each month for over a year now. He started when he was four months old and the company has been helpful making sure his box is the best for his age and chewing stage. We have never been disappointed in the contents of a box. We just added a new puppy to the family and have already ordered her Bark Box. Now, both dogs will love going to the post office to get "their" mail.

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