Sarah has loved and trained both dogs and horses from a very early age. Her Staffordshire bull terrier, Mona, is trained as both a therapy dog and disaster stress relief dog. In addition, Sarah has trained her German Shepherd, Soren, as a service dog. Before starting her full-time writing business, Sarah worked with a top pet food company as a consultant to veterinarians conducting weekly classes on canine and feline nutrition for the doctors and staff. Read more posts from Sarah...
Pup-people with questions about BarkBox can now choose to privately and playfully interact with a dog (in lieu of a human) via direct messages on Twitter, and get information via a series of awesomely punny puppy questions that BarkBox built using Reply.ai. BarkBox’s chatbot (or dog bot) is as quirky as you’d imagine. It answers frequently asked questions and helps customers find the right BarkBox for their dogs by guiding them through some tail-waggingly fun questions. If the dog bot can’t fetch an answer, Zendesk Message detects this and hands the question off to a trained BarkBox support agent to resolve.
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Playtime is also a great opportunity for puppy teaching moments. You can train your dog through play, and with dog toys. Chewy carries the best dog toys from top dog toy makers like USA Bones & Chews, Nylabone, and KONG. There are dog balls and dog fetch toys, dog chew toys, plush dog toys, interactive dog toys, dog puzzles and rope and tug dog toys for your pup to play with. KONG dog toys are durable and made to last. If your canine’s a rascal with a strong jaw, KONG toys can be the perfect alternative to your designer furniture. KONG tough dog toys include balls of all shapes and sizes, and even cuddly plush toys. Plush dog toys are great for canine’s seeking comfort as they can ease some pup anxiety. Interactive dog toys help stimulate your pup’s mind, which is the key to a fulfilling life. If your pup loves to chew on your prized possessions, dog chew toys can come to the rescue. Chew toys can keep your pup busy for hours, and away from your closet. Playtime with your pup is a priceless experience pet parents cherish. Make the most of pup play with dog toys from Chewy.
The box is extra fun because it has a new surprise theme to keep things fresh each month. If they can’t find something your dog will love that fits the theme, they make it themselves! One of the coolest things is that they have an online store – called BarkShop – where you can order more of what your dog loved in their box. (their product descriptions are hilarious by the way and will keep you entertained for hours).
I have been using BarkBox for over a year now. And even as I write this and was speaking aloud my dog sat straight up and looked at me when he heard the words BarkBox! It has become a phrase in my house to get the pups to come or do as I say by simply saying those two wonderful words BARKBOX! I have two dachshunds that absolutely love their toys every month, and have even learned when each month to start expecting them and literally watching out the window! But my babies aren't the only ones in love with this company... Over the past year I have found the BarkBox employees to be by far the most kind caring and helpful of any company I have ever dealt with. I have never done one of these reviews before but I created an account for just this company. Greatness like this should be acknowledged!
Great review. I started with barkbox years ago and switched to pet treater about 8 months ago when a friend told me they did the same. Very, very glad I did. Barkbox seems to appeal more to the pet owner rather than my actual dog. adopted a cat a few months back and signed up for pet treater’s cat pack and love it. I can’t compare it to any others, as I haven’t tried any other cat box, but I did notice all the other’s ive found are double the price, so I’ll stick with this one unless something changes.
Fine Print: Each box contains dog training gear, including a halti harness and a treat pouch, dog training exercises and lessons, plus training games designed for the whole family to enjoy. They even offer bite prevention lessons and a dog body language card game that can help teach your kids how to read and respect your dog (while still having fun)! Good Dog In a Box provides the tools you need to ensure a well-integrated canine/human family.
I'm actually pretty sure that BarkBox charged me for a box that I haven't received...oh my, the thought of trying to get that refunded makes me sigh. I've tried the cute route, I might need to be a little more adult about this communication. For my pups, I'm going to try another toy delivery service, or simply buy toys through Chewy or hey, even the local pet supply store! Novel idea! Support local businesses!
Total price of items, if bought individually: ~$51.89 for Ruggie's box ("iBalls" dog toys, elk antler chew, salmon and ginger treats, chicken-flavor training teats, stuffless crinkle bone toy) and ~$76 for Tico's box (turkey and duck burger treats, salmon and ginger treats, chicken jerky treats, rocket dispenser toy, nubby toss toy, stuffless crinkle bone toy). All prices sourced from Amazon and Pupjoy's website.

We did recently switch warehouses in July and in doing so it caused a hiccup in our system with some boxes. So some of our boxes were a little bit delayed. We are more than happy to make sure that you get that July box and check into the tracking more for you and turn this around. Then going forward I want to ensure you and your pack that you shouldn't have any further trouble with boxes. That was just due to our warehouse move for the month of July. Then your box for this month should be there in no time at all. Our official shipping date monthly is on the 15th! We would love to double check this for you and give you more specifics. Please just email us directly at Lindz@barkbox.com and we can look into this for you and get your July box all taken care of.
They ask about my animals by name and have checked up on me twice since to see if my little ones are enjoying the gifts from Bark Box. They also are looking into making sure that other people can understand the terms of their boxes and do not make the same mistakes that I had, as well as working with their chat department to better their customer service in the future.

The toys are very good value. They are high quality and most importantly, very unique. I can't find any toys at the store like the ones they put in the box. BarkBox often uses a combination of crinkle paper, squeakers (tube/regular), and rope. The problem with store toys is they are usually only squeaker or only rope, etc. BarkBox will use crinkle paper and a tube squeaker in one toy and maybe even some rope. This is something that is small but seems like a big deal to my dog.
Fine Print: PupBox can be ordered for adult dogs too, but while PupBox for puppies is customized based on your dog’s size and age, for full-grown dogs, you won’t be age customized. Another cool thing about PupBox is that is customized way beyond just size. Pupbox also asks for information on your dog’s coat length and environment (city vs. country) so that they can really provide a customized experience.
Great review. I started with barkbox years ago and switched to pet treater about 8 months ago when a friend told me they did the same. Very, very glad I did. Barkbox seems to appeal more to the pet owner rather than my actual dog. adopted a cat a few months back and signed up for pet treater’s cat pack and love it. I can’t compare it to any others, as I haven’t tried any other cat box, but I did notice all the other’s ive found are double the price, so I’ll stick with this one unless something changes.
I was hesitant at first about giving BarkBox a try. There are some pretty negative reviews out there, but I really believe you should experience things yourself and take people's opinions with a grain of salt. I subscribed to BarkBox on 9/16. I used a promo code to get my first box of $10.50. The box shipped incredibly fast! Things typically take longer than expected to get to me in Hawaii but I got my first box on 9/21. The theme is adorable, and the toys are fun. One of my dogs is more rough with toys, so we'll see how well they hold up, ha. I'm more excited about the high-quality treats! I usually spend more than $20 a month on my dogs, so this is a great deal for us.
The food-dispensing OurPets IQ Treat ball has been a favorite in our home for years and keeps our dog Pinky (pit mix, 60 pounds, 9 years) mentally and physically active as well as entertained for a half hour or more at a time. To get kibble or treats out, she has to roll the ball or pick it up in her mouth and throw it. We can easily adjust the opening of the interior compartment to dispense less readily if she’s up for the challenge (or go in the other direction if she’s not). She loves this toy so much, she prefers eating her meals from it rather than from her bowl. This ball is also one of the longest-lasting dog toys we’ve owned; it gets a beating but has stood up to more than four years of near-daily use.
KONG’s exclusive, super-bouncy natural rubber compound is absolutely irresistible to most dogs. We carry a wide selection of the finest KONG toys, from the KONG Original with Stuff'n Paste to tossable, tuggable Wubbas, to provide any dog with the safest, most satisfying chewing and playing experiences. In addition to KONGs, we have other tough toys made specifically for aggressive chewers. Constructed of ultra-durable, near-indestructible materials, these toys are built to last more than a few seconds.
"Wigglebutt Box is a premium monthly subscription box for your best friend - your dog! Each box includes a minimum of 2 dog toys, 2 full size treats*, a dog related gift for you (the "pawrent"), a seasonal bandana, plus a bonus roll of poop bags. *Edibles contain no soy, corn or wheat - and are made in the US, Canada, Australia, Holland or New Zealand. 3 month discount; $32/box, 6 month discount; $27/box, 12 month discount; $25/box (save $120)! Free shipping is included. Wigglebutt Box gives back to various dog related rescues and charities. Your purchase is not only appreciated by us, but also by pups still waiting for their forever homes."

Loot Pets is a subscription from Loot Crate. Its focus is on geeky dog toys, treats, and gear! You can expect apparel, accessories, toys, treats (Treats available in the USA only; An item of equal value will be substituted for international orders.) and more. Loot Pets also helps pets in need by donating $1 from each subscription purchase to local and national pet charities.
“While social media platforms are great forums for exchanging and airing opinions, it’s often hard for customers to get their specific needs addressed. The new Twitter Direct Messages features allows businesses to personalize experiences in an automated, interactive and engaging way. When used in conjunction with Zendesk Message to manage all conversations, businesses can be certain that no customer will get left behind.”
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