PetGiftBox contains premium carefully selected products to enhance your experience as a pet owner. Each box has a variety of items including a toy, treats and a chew(for dogs). Treats are always premium brands with limited ingredients. Toys can vary, but some of the dog items you might receive would be a ball, plush toy, durable toy, stuffingless toy,  or waterproof toy etc. If your pup requires TOUGH CHEW toys only, please check out our PawPack brand at www.pawpack.com. Some of the kitty items you might receive would be a ball, catnip filled toys, catnip, and other feathery chasers.
So instead, BarkBox use this as a retention opportunity. Co-founder Matt Meeker started the service because his 150 lb. Great Dane kept destroying toys designed for smaller dogs. By designing boxes for different dog sizes, customers are more likely to get treats and toys that are tailored to their pet in the very first box. Therefore, they will continue to order.
The Barkbox team uses product testers like Scout, (That dog is positively adorable!) an 18-month old Miniature Schnauzer to select products. The products are 100% organic and made from highest quality ingredients. (The ingredients and products are a real treat for my dogs and they are unusual too, once we even got a non-alcoholic dog beer called Bowser Beer in our June 2013 box.)
Pet Pack is a pet subscription company that aims to make pets happy and healthy. They hand-pick 4-5 full-sized products to send to petscribers every month. They have pet needs options that we'll meet every month such as: a tough toy option for dogs, no catnip for cats, a puppy pack, and no toy options, just treats and products. They provide packs for both cats and dogs. They ship to US and Canada with flat rate shipping to US of $5 and $10 flat rate to Canada
Avoid or alter any toys that aren't "dog-proof" by removing ribbons, strings, eyes or other parts that could be chewed off and ingested. Discard toys when they start to break into pieces or are torn. Check labels on stuffed toys to see that they are labeled as safe for children under three years of age and that they don't contain any dangerous fillings. Problem fillings include nutshells and polystyrene beads, but even "safe" stuffings aren't truly digestible. Remember that soft toys are not indestructible, but some are sturdier than others. Soft toys should be machine washable.

Exercise and mental stimulation are the keys to every dog’s health and happiness, so EntirelyPets offers a wide array of pet toys to keep your dog active no matter his size or breed. It’s important to purchase toys your dog will interact with – so consider what your dog’s interests are. Is he a chewer? Check out our selection of both chew toys and dental toys. Chewing is a natural instinct for dogs – it helps sharpen their teeth and keep them clean – plus, it helps with anxiety and boredom. So help them burn off some of that energy with our variety of Kong toys, Nylabones, Spunky Pet and more. We have chew toys that bounce, squeak, float – just about anything you can imagine to keep your dog entertained.
KitNipBox is a monthly subscription box just for cats. Each month, expect a themed selection of toys and treats for your kitty! None of the food products in the box are made in China, though some of the toys may be. There is a “no treat” option for cats with allergies and food sensitivities, too. All KitNip Box toys are thoroughly assessed for quality and safety by the KitNip Box team.

We recently underwent a very large warehouse move for the month of July. In doing so we had a few hiccups with some of our boxes. Then also there was limited inventory in our new warehouse. Which would be why that replacement order was canceled. I can totally understand your frustration with the back and fourth and the confusion. So we would love to make this right for you and turn this experience around in the best way that we can. Please email us directly at Lindz@barkbox.com and we would love to help!
I'm actually pretty sure that BarkBox charged me for a box that I haven't received...oh my, the thought of trying to get that refunded makes me sigh. I've tried the cute route, I might need to be a little more adult about this communication. For my pups, I'm going to try another toy delivery service, or simply buy toys through Chewy or hey, even the local pet supply store! Novel idea! Support local businesses!
I was going to buy Bark Box but after reading what all the customers here wrote about your companies treatment and poor quality no way..I work hard for my money and don’t have time to fix company problems that have my money that don’t do the right thing by their customers, so I wouldn’t even give it one chance after reading the unjustly unfair problems everyone has dealt with buying BarkBox I just read here so sorry customer service is a rare thing these days it seems if you don’t have good reviews I will spend my money where the company treats you with value.
The study also polled dog people about taking photos of their pup, and found that 20 percent of the pictures they take on their phone are of their dog – more than trips or vacations (15%), themselves (11%) or food (6%). In fact, more than two in five (42%) dog people have made a photo of their dog the feature photo on their phone or computer desktop.
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