Hey there Diana and pack! Thanks so much for the kind words and for the great review. We are so happy to hear that you and the pups are getting so much joy out of the monthly boxes! Barkbox day is the best day monthly! Then in the meantime if you guys need anything else going forward please don't hesitate to let us know. We are always happy to help at any time.
Exercise and mental stimulation are the keys to every dog’s health and happiness, so EntirelyPets offers a wide array of pet toys to keep your dog active no matter his size or breed. It’s important to purchase toys your dog will interact with – so consider what your dog’s interests are. Is he a chewer? Check out our selection of both chew toys and dental toys. Chewing is a natural instinct for dogs – it helps sharpen their teeth and keep them clean – plus, it helps with anxiety and boredom. So help them burn off some of that energy with our variety of Kong toys, Nylabones, Spunky Pet and more. We have chew toys that bounce, squeak, float – just about anything you can imagine to keep your dog entertained.
I ordered a gift for a friend's new dog. Neither my friend nor I received any information about the order in over two weeks: no tracking, no explanation for the delay, no updates within the order section of my account page, etc. My chats with the company went unanswered. The only acknowledgment of the order I received was the bill on my credit card. Disappointed and embarrassed to give such a crappy gift.
Hi there Onyx! We’re so sorry to hear if you had anything less than an exceptional experience with us! Our shipping partners guarantee delivery within 8 business days from shipment. If the box isn’t in-paws within that time-frame, we do everything we can to make it right for you and your pack. Whether that means adding a month onto your subscription to make the next month’s box free or reshipping a box (when quantities allow), we’re always trying to keep your pup’s tail wagging! We’re totally committed to keeping our pupstomers happy, so please reach out to Lindz@BarkBox.com so we can make this right for you and your pack!
Beyond streamlining outgoing communications to customers, Narvar also simplifies incoming feedback so the BarkBox team can better understand how their customers really feel about their experiences. “It feels great when you see the good, and it breaks your heart when you see the bad,” Snowden says. “But most importantly, we’re seeing it at all. We analyze the Narvar survey feedback every single month, which gives us the opportunity to improve our customer experience in a way we couldn’t before.”
I ordered BarkBox because l saw the commercial and thought it'd be great for my dog. When l placed my first order, l was told l would receive the package between July 18-July 22. The package didn't come so l contacted them Sunday night. I was then told by email because when you call the number, the representatives are always away, that they were sorry and l would receive the package no later than Tuesday, July 24.
The company was launched in 2011, and after merely two years of being in business, it realizes over one million dollars in revenues every month. That’s a huge testimony of success and a sign of their quality services delivery. In our Barkbox reviews, we will explain the features and services offered by backbox and why backbox is the best currently available dog subscription service.
Bark & Co is the handiwork of Matt Meeker, Henrik Werdelin and Carly Strife. Brought together by their love of all things canine, these three launched Bark & Co’s first product, BarkBox, with little thought as to how popular it was going to be. BarkBox is a subscription e-commerce and content company for dog-lovers. As BarkBox grew, so did their understanding of the loyal dog parents that loved their monthly box of goodies. The success of the box led to the creation of Bark & Co, a company that is dedicated to building products that foster the health and happiness of dogs everywhere.
Rescue Box is a subscription box for dogs or cats, including toys and treats for your pet and accessories for pet lovers. For dogs, choose from small (up to 20 pounds), medium (20-50 pounds), and large (50+ pounds). Rescue box is associated with Greater Good (the folks who brought you The Hunger Site, The Animal Rescue Site, and more) and your purchase of a subscription will help provide food and vaccines to shelter pets!
PawPack is one of those subscription boxes that simply has it all. Each month, your pup will get a box filled with all kinds of goodies including the healthiest all-natural treats and chews made with real meat and wholesome ingredients (and from small businesses!) Not only are the edible treats nutritional for your four-legged friend, but the company strives to choose all items that are organic and eco-friendly to give back to not only your pet, but also the environment. Now that’s a mission we can get behind!
What Is It? Wigglebutt Box is a monthly subscription box for dogs that delivers 6-8 canine-centric items to your door each month. Products can be toys, treats, accessories, hygiene items, seasonal dog kerchiefs, dog related gifts for owners, or rolls of poop bags. You never know what you’ll get, but you know it will always make your doggy’s butt wiggle!
Not only does the StarMark Bob-A-Lot dispense treats, but the weighted anti-slip bottom makes the toy wiggle and wobble, engaging your dog's senses and enticing him to play. Made from durable plastic and easy to clean, this toy is a top choice for dogs and dog owners alike. Simply fill it with treats then set it on the floor — a nudge is all it takes to make the toy wobble and your dog will be hooked immediately.
I was dubious that we really needed yet another plush toy, but after Gus (Chihuahua-poodle mix, 18 pounds, 18 months) loved playing with the Outward Hound Hide A Squirrel at a friend’s place, I had to get one. He typically has trouble paying attention to squeaky toys for more than a few minutes at a time, but the more challenging setup of three squeaky squirrels in a tree-trunk-shaped pouch will keep him going for hours. He fishes squirrels out, then runs around like crazy with whichever one is left in his mouth last. I can send the next one sailing the moment he’s back with the first, making it easy to tire him out. He also loves to chew on and shake the tree stump. The pieces are relatively tough too: After three months of near-daily playing, I have yet to do any mending to sew up holes (your mileage may vary—it’s still a plush toy).
Reviews for the Wobble Wag Giggle Ball from WNEP and Highya speak to the versatility and durability of this interactive dog toy. Our own testing revealed that the six "clutch pockets" make it easy for dogs of any size to enjoy this toy and the three internal tubes emit sound whenever the ball is shaken or rolled. Whether you need a toy to keep your dog entertained while you are away or something to help him get a little bit of extra exercise, this is the toy to choose.
Maybe you want to be more involved in your dog's play time. Great! We offer a variety of toss Shop fetch dog toys, improving upon just the old tennis ball throw and catch with your dog. Chuckit's ultra balls offer improvements to normal tennis balls and come in a multiple variety of sizes for the smallest and biggest dogs, and can be purchased with ball launchers that send your dog happily running for long distances -- and keep your shoulder feeling A-ok. If you're looking for dog frisbees, check out Kong's Flyer Disc that's soft on your dog's teeth but can still fly maximum distances.
All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. If you buy something, MSA may earn an affiliate commission. Read the complete My Subscription Addiction disclosure.
Cadet CALM COAT Canidae Pet Food Candioli Pharma Canine Butcher Shop Canine MATRIX Canine Performance Nutrition Canine Cast Covers Cardinal Laboratories Caldera® CareFresh® Carlson Morgan Castor & Pollux Products Cat-Man-Doo Cat Ware Ceragyn CERTIFECT Cetacea® Ceva Sante Animale Products Charlee Bear Charming Pet Products Chia Pet by Joseph Enterprises Cheengoo Choco Nose Chuckit! Citrus Magic Clean + Green Cloud Star Clovite Coastal Pet Products Inc. CocoTherapy The Company of Animals Ltd Products Complete Natural Nutrition ConairPro Contech Country Vet Cut-Heal Cycles of Life
- Exclusions: Hill's Pet Nutrition food and treats (Hill's Prescription Diet, Hill's Science Diet, Hill's Ideal Balance and Hill's Bioactive Recipe); Petsafe Brands (PetSafe, SportDOG, ScoopFree, Pup-Pee Solutions, Piddle Place, Radio Systems, Gentle Leader, Premier Pet, Solvit' and Simpsons Adventure); PetcoOne and WholeHearted Memberships, Repeat Delivery orders and subscriptions; out-of-stock items, prior purchases, Donations, Petco Gift Cards and eGift Cards and applicable taxes. Additional exclusions may apply and will be noted on the Product Detail page and/or Shopping Cart.
I have always looked forward to the monthly boxes, as well as my pups. However, my recent experience will cause me to never use your service or recommend to others. The cancellation policy and what seems to be a trend of complaints, was a three month process. My dogs' last box contained treats that made them quite sick. Two of my three dogs were up all night vomiting and diarrhea. I’m not sure I would have made the connection to the treats until an email from BarkBox today. They have never reacted to what you are saying was a mislabeled “included barley” response.
For example, let’s suppose that simple “how to” customer queries account for a large portion of your support interactions. These features allow you to handle these “high-touch low-value” queries efficiently by leveraging on automation (i.e. bots) to create predictable workflows. Through Zendesk Message, you can then define key scenarios when a query becomes too complex for a bot to handle, to trigger a “hand off” to a trained human agent to resolve. This automation and bot-to-human handover system frees your agents to solve the toughest customer problems and offer actionable support.