Hey there Diana and pack! Thanks so much for the kind words and for the great review. We are so happy to hear that you and the pups are getting so much joy out of the monthly boxes! Barkbox day is the best day monthly! Then in the meantime if you guys need anything else going forward please don't hesitate to let us know. We are always happy to help at any time.
I have been using BarkBox for over a year now. And even as I write this and was speaking aloud my dog sat straight up and looked at me when he heard the words BarkBox! It has become a phrase in my house to get the pups to come or do as I say by simply saying those two wonderful words BARKBOX! I have two dachshunds that absolutely love their toys every month, and have even learned when each month to start expecting them and literally watching out the window! But my babies aren't the only ones in love with this company... Over the past year I have found the BarkBox employees to be by far the most kind caring and helpful of any company I have ever dealt with. I have never done one of these reviews before but I created an account for just this company. Greatness like this should be acknowledged!
This is where BarkBox blew me away with their customer service and their attention to detail regarding my specific needs. Within 30 minutes I got a response noting my concerns. One of there team members mailed out a new bag of treats for my dog to try free of charge! We also discussed that maybe my dog wasn’t a big chewer however cotton stuffed toys weren’t great either. She suggested I get a box with "durable fabric" toys instead. She also mailed out a sample toy for my dog to try. Free of charge. He loved it! They lowered my monthly subscription right away. They even followed up to make sure my dog was loving his new box and if I needed to tweak it any further.
The BarkBox Dog Parent Survey was conducted by Kelton Global, a leading global insights research firm, between October 28th and November 4th, 2016 among 1,006 nationally representative Americans with dogs ages 18 and over, using an e-mail invitation and an online survey.  Quotas are set to ensure a reliable representation of the U.S. population 18 and over.
I love coming home and seeing the BarkBox on my porch. My dog, Duke, also loves it when he sees me bring it inside. It's the highlight of the month for Duke. He'll stare at it, because he knows what it is, even though he can't open it. He loves all the toys, and all the treats that he receives. I have not received a treat bag yet that he wouldn't eat. And the customer service is the best on the planet. I'm very happy with being a BarkBox customer!

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Subscriptions seem to be on autorenew. Right now, I pay for a year at a time. I can't remember if there is an option to pay for a month at a time or not. I am thinking not. Subscribers set up an account and from there, you can cancel if you desire. That option appears to be easy to figure out and not hidden like some autoship companies. The one thing I did not like is not getting a notification of when it was time for my yearly subscription rate being charged to my credit card. It's possible there was an e-mail but if there was, I didn't see it. I realize it is my responsibility to keep track of that. I do not know if it is possible to cancel mid-subscription if, heaven forbid, something would happen to my dog. I have to think it's possible as getting a new BarkBox could be painful shortly after losing a pet.
I purchased a six month order, all prepaid. The only reason I did order was there was a special going on that the first box would be doubled. After a few days the tracking hadn't updated so I chatted with them, and "it will be going out in the next day or two." Two weeks later and NOTHING has shipped. They keep offering me free boxes, but I can't seem to get the initial one that I paid for. A few days ago, a different lady said no you should have gotten it by now I will send a replacement. I thought ok great finally! HAHAHAHA Jokes on me!!! I received an email saying that my replacement was no longer available, but they would be happy to give me a free box at the end of my subscription. I am beyond frustrated, and fed up. I've asked to cancel my subscription, but they keep saying give it a little while. I just want my money back. I can go to the store and buy my babies toys...
Avoid or alter any toys that aren't "dog-proof" by removing ribbons, strings, eyes or other parts that could be chewed off and ingested. Discard toys when they start to break into pieces or are torn. Check labels on stuffed toys to see that they are labeled as safe for children under three years of age and that they don't contain any dangerous fillings. Problem fillings include nutshells and polystyrene beads, but even "safe" stuffings aren't truly digestible. Remember that soft toys are not indestructible, but some are sturdier than others. Soft toys should be machine washable.

Me and Winne love bark box!!!!!! They have the most amazing customer service that I've ever dealt with. We had an incident were Winnie's barkbox got thrown over the fence and she shredded it and destroyed the whole box and treats. I contacted bark box and they sent us a new box without question. They were very personal and recommended I watch Winnie to make sure she didn't get sick from consuming all those treats and possibly shreds of the packaging. I've also contact them before this telling them that Winnie destroys every toy she received and they upgraded my account to extra durable toys with no up charge. She still shreds all the plush toys she gets but some of the other toys that aren't cloth she hasn't put a scratch on. In my box every month I receive 2-3 toys, 2 bags of treats, and some type of chewing treat like a bone. I also love bark box because all the products and treats in it are good for your dog. If you read the ingredients on the back there isn't any outrageous names that you don't know the meaning to.  All the treats are so healthy. Literally one of the treat packages I got was dried sheep lungs and that was the only ingredient on the package. BarkBox
Exercise and mental stimulation are the keys to every dog’s health and happiness, so EntirelyPets offers a wide array of pet toys to keep your dog active no matter his size or breed. It’s important to purchase toys your dog will interact with – so consider what your dog’s interests are. Is he a chewer? Check out our selection of both chew toys and dental toys. Chewing is a natural instinct for dogs – it helps sharpen their teeth and keep them clean – plus, it helps with anxiety and boredom. So help them burn off some of that energy with our variety of Kong toys, Nylabones, Spunky Pet and more. We have chew toys that bounce, squeak, float – just about anything you can imagine to keep your dog entertained.
The KONG Extreme Dog Toy is more than just a chew toy — it is also an interactive toy. Stuff this toy with your dog's favorite treats, and he'll be happy for hours, tossing the toy around and working to get at the treats inside. The unpredictable bouncing action makes the KONG Extreme a great toy for games of fetch, and it is also the perfect toy to keep your dog busy when he's confined to his crate or left home alone. It is also a great option for dogs with separation anxiety.
BarkBox is a dog monthly subscription box service with special toys and dog treats designed to excite your dog and make him joyful every month. Your backBox dog treats come natural dog treats, chews, and other many other original toys for your dog. Your box will be delivered right in front of your home each month. Every new month, BarkBox surprise you and your dog with a special theme that you and your dog would certainly appreciate.
My Luna loves her bark box we have gotten it for over a year now! She knows when the box comes that it’s for her, and she’s so possessive it super cute! She opens it all on her own, she’s a lab! The one month our box was late.. I contacted the company, and they not only put rush shipping on all her future boxes, but sent her ANOTHER box with extra treats inside! They seriously have the best customer service ever, and I haven’t had one problem since! Luna loves every single toy, and every single bag of treats she gets! I can’t rave enough about barkbox it is seriously the best way to spoil our baby girl without ever having to go to the store ourselves, or searching high and low for organic gluten free good for you treats! Because every month their treats they send are the HEALTHIEST for your fur baby! Anyways, they’re my favorite and we will never quit using bark box it’s so worth the money! BarkBox in the photo is Luna’s you basket.. and yes a lot of the ones she has gotten are DESTROYED #destroyersclub but she still has soooo many!!! Like I said best investment ever!

Emmy dislikes: The bandana was a little too snug for Tico, and because of his sensitivities to literally everything, he's not much of a bandana dog, so I could've done without that (though it is super cute!). Also, it's the most expensive subscription box out of all three, though just by a few dollars, and it's the same price whether you buy just one or go with a year-round subscription.


Total price of items, if bought individually: ~$51.89 for Ruggie's box ("iBalls" dog toys, elk antler chew, salmon and ginger treats, chicken-flavor training teats, stuffless crinkle bone toy) and ~$76 for Tico's box (turkey and duck burger treats, salmon and ginger treats, chicken jerky treats, rocket dispenser toy, nubby toss toy, stuffless crinkle bone toy). All prices sourced from Amazon and Pupjoy's website.
There are no serious flaws in the company’s services apart from the fact that, currently, it is not possible to customize a multi-pet box. Also, the company doesn’t yet have a Meowbox monthly subscription box just yet. Again, the subscription auto-renews so it is essential to cancel when you no longer want the services and on time. Failure to do this auto-renews your subscription.

With 500,000 subscribers to its delivery service and over 4 million fans on Facebook and Instagram, BarkBox’s social media team creates original video content and shares relatable memes with its followers in order to remind them of the emotional connection humans have with their furry friends. “We use mission-based marketing at an ambition-based company,” said CMO Jay Livingston, who joined Bark from Bank of America this July. “By not holding our social team to reach sales requirements, we give them an environment to create entertaining content to reach our highly engaged audience.”
When searching for a monthly box for my two dogs I wanted something that was healthy and a product where the company put the pets first. Pawpack does just that! Their customer service is spot on, probably the best I have ever dealt with. They reply to all emails and questions and they without a doubt all love what they do and the animals they help. PawPack is hands down the best box on the market.
But as much as this is a place for dogs, it is clearly also meant to be a space for their human companions to enjoy well, tapping into the documented trend among consumers looking to spend more on experiences—especially those that photograph for Instagram well—these days. The park will be putting on a number of events, at least twice weekly, including “Downward Dog Yoga” and “Okto-Bark-Fest.” The park will also host some of Bark’s existing programming already held routinely in other cities, such as the Open Bark Night comedy show.
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