I had a terrible experience with barkbox. My dog is not a strong chewer at all (he's a shih tzu) but somehow every time we got a box the toys were super cheap and would fall apart immediately. I was actually thinking of quitting the subscription but I liked the surprises each month so I thought I'd stick it out a few months. He had never destroyed any toys until we started getting barkbox toys, so after a couple deliveries - I knew they were cheaper than average. They'd basically fall apart in 2 min of him playing with them which sucked.On our last barkbox, one toy actually fell apart immediately when he was chewing on the new toy for the first time (literally within a minute of me giving it to him) he accidentally swallowed the squeaker and ended up having a $5000+ surgery as a result to get it out. He had to be completely cut open. Between the emotional pain of my dog having surgery, being in the ICU, having a pain med patch stapled to his back and weeks of recovery, I never trusted this company again. I wish I had never tried them.Suffice to say, not a fan and I tell anyone considering trying them this story. I'd rather pick my own treats and toys and be able to know what i'm getting quality wise. Be careful if you subscribe, big breeds might be ok but I'm sure small breeds regularly have this happen to them with this company.
It is nice to have the bark box come each month, both for the dog and its owners as I feel like we all sit around to read the theme and analyze the toys and treats. Sometimes the toys are a little redundant and the treats may not always be ones you approve of, but overall the experience is pretty solid. I do wish they had an option where you wouldn't receive toys that squeek. His favorite toy to date is the Bison!

Here’s a breakdown of what to expect: -Love your dog but don’t need a BIG box of stuff every month? This is for you!Treat your pup for $9.99/mo delivered! -Receive at LEAST 1 bag of treats (all made in USA or Canada) and one toy – The retail value is always worth more than $10 AND we ship it free! No dealing with traffic going to the store and no more paying insane pet store pricing! -Access to secret deals and add-ons! Most important? Have something special for your pup every month like clockwork! -Shipping schedule: All boxes ship between the 20th and 25th of the month. No hassle cancellations, but you won’t want to. Your dog will be too excited each month
The three BarkBoxes that arrived at the office — for small, medium, and large dogs — featured a collection called "BarkBeard's Treasure," and it's exactly what you think: the cutest box of pirate-inspired toys and treats. And just in case you aren't sure what everything is about, there's a card that explains the month's theme with puns and wordplay, like "barkaneers," "ruff seas," "poop deck," and more. Honestly, I think I was more excited than our office dogs to explore what each BarkBox had to offer!
I love coming home and seeing the BarkBox on my porch. My dog, Duke, also loves it when he sees me bring it inside. It's the highlight of the month for Duke. He'll stare at it, because he knows what it is, even though he can't open it. He loves all the toys, and all the treats that he receives. I have not received a treat bag yet that he wouldn't eat. And the customer service is the best on the planet. I'm very happy with being a BarkBox customer!
"A BOX FOR RUFF AND TUFF MUTTS..and their owners! A box of durable chews and toys and high quality treats for Bully Breeds, Heavy Chewers, and your favorite Blockhead Dog. Also, packed with T-shirts, hats and other gear for dog-loving owners. A portion of all proceeds go to charities, rescues and humane law enforcement to combat animal cruelty and dog fighting. One, three, six and twelve month payment options to choose from."

I would be interested in a comparison between the companies that donate to shelters/rescues about the cost compared to donation rate. That has a big impact on my decision of which company to use. Currently we subscribe to Rescue Box. My border collie/aussie/whoknowswhat mix destroys most of the toys in minutes, but she has such fun doing it we don’t mind. We just make sure we are watching so she doesn’t swallow anything she shouldn’t. I have 7 dogs and they all find something they want in the Rescue Box. It’s a great day when a box arrives each month no matter what.


Every month the box comes and I am literally clobbered by my pups in anticipation. I’m pretty sure the themes are more exciting for me but helps me stay engaged and as excited as they are. It’s a 5 star experience for them but I only gave four stars Because the toys are often too big for little Milo and he will only play with them for a little bit but since he can’t escape with them fast enough cuz of their size the bigger dogs take them. The treats are always a big hit but I won’t give them the bully stick or hard treat because it’s often so hard I can’t even break it and I’m afraid one of them might choke on it so I stay on the cautious side and throw that one away. The last 3 or 4 months I’ve had to do this. Otherwise I love this monthly fun time with my little ones!!
By focusing on a specific task —such as repeatedly returning a ball, Kong, or Frisbee® or playing "hide-and-seek" with treats or toys — your dog can expend pent-up mental and physical energy from boredom in a limited amount of time and space. For young, high-energy and untrained dogs, interactive play also offers an opportunity for socialization and helps them learn about appropriate and inappropriate behavior, such as jumping up or being mouthy.
So instead, BarkBox use this as a retention opportunity. Co-founder Matt Meeker started the service because his 150 lb. Great Dane kept destroying toys designed for smaller dogs. By designing boxes for different dog sizes, customers are more likely to get treats and toys that are tailored to their pet in the very first box. Therefore, they will continue to order.
If your dog is older, or maybe more of a couch potato, he may not be one to initiate play. This is where treat-dispensing toys come in. He’s more likely to get up and out if he knows a reward is waiting for him at the end. Our Planet Dog Mazee is a perfect choice – it’s a round ball with a maze built inside. Place some treats inside and he’ll be chasing the ball for hours figuring out how to get the goods. Classic Kongs are another popular item for pet owners. You can fill them Kong treats so your has to work to retrieve them. Or fill them with some peanut butter and bananas or some pumpkin and low-fat yogurt and throw them in the freezer for a refreshing summer treat.
Why hasnt anyone mentioned The Dapper Dog Box. They customize for allergies, grain free, give uber durable toys for heavy chewers ( like rubber, antlers, nylon chews) and they include amazing $30 bandanas from coco and pistachio and adorable bowties. They rock, the owner is super sweet and the treats are the healthiest ive seen. We’ve been a loyal customer for over a year and weve tried like 3 other boxes that were pretty awful. Dapper dog box rocks.

Pup-people with questions about BarkBox can now choose to privately and playfully interact with a dog (in lieu of a human) via direct messages on Twitter, and get information via a series of awesomely punny puppy questions that BarkBox built using Reply.ai. BarkBox’s chatbot (or dog bot) is as quirky as you’d imagine. It answers frequently asked questions and helps customers find the right BarkBox for their dogs by guiding them through some tail-waggingly fun questions. If the dog bot can’t fetch an answer, Zendesk Message detects this and hands the question off to a trained BarkBox support agent to resolve.
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