I have a yellow lab named Lola. I signed up for bark box and have never been disappointed with anything that the service has to offer. In the three boxes that we have gotten thus far, there have been some toys that Lola won’t play with. When I called bark box, they sent replacement toys for Lola, and asked that I donate the other toys to a shelter. I have nothing but praise for this company. Anyone thinking about signing up for this service, remember this, you just can’t go wrong with bark box.
At Pet Mountain, we know how frustrating it can be to buy a toy and have it be shredded to pieces or ignored within the hour. That's why we offer you some of the highest quality dog toys on the market, and all at the lowest possible price. How can you know for sure? Our low-price guarantee means you're absolutely getting the best deal out there for dog toys.
Giving your dog a new toy is an exercise in natural selection. No matter how cute or pricey it is, there’s some chance that your pup will ignore the new plaything or rapidly tear it to shreds, either way leaving it for dead. Here we present the survivors: the toys that our pups have verified to be good for hours, or even years, of play that’s engaging, ferocious, and cute.
I read about this strange mammal-cephalopod hybrid toy during Fugly Week and immediately bought it to see if Reggie would also take to it like crazy. He did. The combination of plush animal head, ball-shaped body (with wake-the-dead squeaker inside) and dangly, flappy limbs is dog magic, and when he’s not flinging his foxtopus (and buntopus) about he’s using it as a pillow.
I ordered my first box a month ago. They refunded me and promised 4 free boxes....however....I have been told they moved their warehouse and things didn't go well. Then they said my box was built and ready to go...but it hasn't. The cute stuff they say only makes me angrier. I am not a child and it is unacceptable to not provide results. I am out to find another service for my dog...cause this one stinks
The first time I ordered from BarkBox I had a bad experience. They lost my order, and I had to contact them several times to receive my order. I thought I would give them a second chance and I placed an order on 8/22 for my granddog's birthday on 8/29. I received an email stating the order would be received in 2-5 days. It is now the 29th, her birthday, and my order has not even left the warehouse yet! I will not be giving them a third try. From now on I will be ordering from Amazon. They are much more reliable.
Hey Blanca and pack! Thanks so much for your kind words and great review! We are so happy to hear that you guys are loving the monthly boxes! We know that every pup is different so we try out best to cater to your pups needs wether it be with more durability or allergy options! Then in the meantime if there is anything that we might be able to help with please don't hesitate to let us know. We are always happy to help at any time.
Barkbox ships via DHL and USPS (Priority mail) inside US and ships to Canada via USPA to Canada Post. This requires you to personally collect the box and if a re delivery is not possible, you’ll be asked to go to the post office. But you can avoid all this by customizing your delivery options or by talking to the USPA personnel. You can schedule your delivery time as well by going to my.usps.com.
“Pollie loves to run around our farm showing off her new barkbox treats to her sheep friends. We always get her an extra toy as she is a heavy chewer and toys are ripped in minutes. Thankfully, Barkbox sometimes offers toys with no filling and most of them are squeaky toys which Pollie adores. They even offer to exchange a product if Pollie doesn’t like it.”
What you get: If your dog is notorious for being a power chewer then this box is for you. In every box, you’ll get toys and treats that are specially tailored to dogs who chew A LOT. Plus they have a killer guarantee which states that if your dog destroys any toy that they ship within 14 days, you’ll get a rougher and tougher toy sent straight to your door at no extra charge.
There are almost as many kinds of dog toys as there is kind of dogs, but Pet Mountain makes it easy for you with the ability to select exactly what you want that's the perfect size and style for your dog. Added on to that convenience is assurance that you're buying from some of the best manufacturers of dog toy products out there -- brands like Kong, Nylabone, Four Paws, Chuckit and Spot.

The customer support includes a happy BarkBox team made up of a happy group of committed dog enthusiasts in the US. You can always get across to their team through various means including text, chat, email, phone, app, and smoke signal. They’re ever ready and happy to answer your questions and offer you professional tips. And if your dog doesn’t find your box content irresistible something, they are more than happy to replace it with the company’s Scout’s Honor guarantee.
Now here’s the thing with the box.  It obviously had a theme, but there was nothing in the box talking about the theme.  While I know the box is for the dog, it would be nice to have a card describing why they paired all those items together (and maybe describing what makes it a good item for your puppers).  I also had no idea which toy was the premium toy was until I researched it online.
Like several corporate replies to others' reviews, I also have been informed by corporate that a "hiccup in the warehouse" is delaying August orders. Zero information was provided by the company up front to explain this problem. I attempted a chat with customer service last week only to discover that there is no chat. I had to leave a message, which wasn't returned. Then I emailed customer service about an ETA. That prompted a corporate reply with the as-now-standard "hiccup in the warehouse" explanation. I was told our August box is "still on the way." That doesn't answer my ETA question.
Pamper your furry friend(s) with our pet subscription boxes! Does your pet slobber, bark, and love to play fetch? We have a huge list of dog subscription boxes just waiting for you to look through. Maybe your pet likes to nap in the sun, cough up hairballs, and purr like a motor. Well then our cat subscription boxes are what you’re looking for! Be sure to check out our go-to guide to our top pet boxes too. These boxes will suit your every want and need. All of our pet themed boxes are filled with premium pet toys, treats, collars, and so much more. Our merchants love their four-legged (or two!) family members as much as you do, and it sure does show.

"Hide and Seek" is a fun game for dogs to play. "Found" toys are often much more attractive. Making an interactive game out of finding toys or treats is a good rainy-day activity for your dog, using up energy without the need for a lot of space. For example, scattering a handful of kibble in the grass or on a patterned carpet will require your dog to use his nose to find the food.
We recently underwent a very large warehouse move for the month of July. In doing so we had a few hiccups with some of our boxes. Then also there was limited inventory in our new warehouse. Which would be why that replacement order was canceled. I can totally understand your frustration with the back and fourth and the confusion. So we would love to make this right for you and turn this experience around in the best way that we can. Please email us directly at Lindz@barkbox.com and we would love to help!
Funny, I just canceled Barkbox. I repeatedly asked them to upgrade me to the heavy chewers box. The toys sent were WAY undersized for my dog and were destroyed in minutes, a few I would have actually considered choke hazards for my 90 lb Rhodesian Ridgeback (the stuffed raindrops in the ‘cloud’ toy a couple months ago). I’m trying Dapper Dog since they have an EASY to find option for Extra Large dogs and it’s easy to specify a heavy chewer right from the get go.
Thanks so much for your review and for making us aware. We are so very sorry to hear that the treats didn't work out. Our main priority is for your pup to be happy and healthy. So we are so sorry that wasn't the case with those. We are more than happy to look more into this for you and we hope to get an update on how your pup is doing! We would also love more info on these treats if you still have them! Please email us directly at Lindz@barkbox.com so we can make sure your pup is okay and to get more info on the treats!
We hand select our toys with power chewers in mind. We could get all nylon super tough toys that are close to indestructable, but we know and understand that even tough chewing pups don’t always love the hard, extra durable toys and we want your pup to enjoy their goodies! So we search for extra durable products that your pup will love and that will last longer than your average plush toy.
With more than 5 million followers across its social media channels and having shipped more than 30 million toys and treats to pups in the U.S. and Canada, BarkBox is the brand at the center of dog obsession online and offline. The curated box of all-natural treats, chews and fun toys is designed – from the packaging to products – to create moments of insane joy for dogs and their people, with a new, fun theme each month. Dog-obsessed experts paw-pick the best treats and innovative toys to match a dog’s unique needs, including allergies or heavy chewers. 
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